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Customer Ratings & Reviews

Your price for this item is $1,468.41
The comparable value price is $2,499.99

Customer reviews

Rating 4.7 out of 5 stars with 260 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 260 reviews
  • Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a 75" samsung t v. Great tv and service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it think we would love it after two days. The sound stopped working pictures great but with no sound makes a little hard to watch so we had to return it and exchange it for another one which makes a little difficult considering it’s 75 inch TV not a very happy customer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelL,

      We appreciate you sharing the issues you’ve initially experienced with Samsung’s QN85D TV. Thank you for your patience in having to deal with the inconvenience of an exchange.

      Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    New 75” Neo Qled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new big screen. The only issues so far is the sound fluctuating on its own and if you turn off the switch under the tv then Alexa doesn’t work correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv when there was a deal - no complaints and loving the picture quality for my games. Had to move it myself since the guys said it wouldn’t fit in the basement lol it did fit just fine

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MarshallB,

      Thanks for your review! I’m glad you’re enjoying the picture quality of the QN85D TV. Brought to you by our exclusive Quantum Matrix Technology, your new TV provides a brilliantly intense picture, even in the daylight. Further powered by a vast grid of Samsung’s ultra-precise Quantum Mini LEDs, it takes exact control of the individual zones of light in your picture for breathtaking color and contrast.

      If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info
      • Product Registration: For easy access to support, promos and offers, and more

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEO QLED is a steal deal. I bought this as open box excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience & customer service ever.. the Samsung rep spoke with me for 30/45 mins about a specific tv I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming Tv. Great for sports in bright rooms. Love it. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the area it was purchased for.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total transparency, i have yet to connect the TV. It looks grwat and fits the dpot we needed it for. My house is being remodeled and tge TV wall will not be ready for tye TV for another month. Cant wait to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the TV. It has so many new and cool features. The TV is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rasheed delivered exceptional service, offering expert recommendations that greatly informed my product decisions. Thank you for a truly outstanding experience, Rasheed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV gives us a clear and large picture every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NEW TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV!!!best Buy provides excellent customer service!Prices are the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not at this this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took so long for the Item to be deliver. I had to wait two weeks for the Television. not good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture isn't as crisp as I'd like it, but very user friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    75 Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv definitely a good upgrade! The employee who made the sale did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a great tv. We have 3 of them. Also the service that was provided in delivering and installing our tv was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television. Setup was simple and straightforward

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok there is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pic. Better remotes and TV's available. Good sale though.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      cuflorida, Thanks for sharing your thoughts on Samsung's QN85D. If there's anything we can do to improve your experience, please reach Samsung at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Dream tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved. Nos encanta es súper linda y de calidad llegó justo a tiempo y en perfectas condiciones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expecting great things from this tv while anticipating its arrival. How can I review a product I haven’t received yet you ask? Great question, but with the possibility of receiving a $400 dollar gift card it’s worth a shot! Thanks BestBuy!

    I would recommend this to a friend