Customer Ratings & Reviews
- Model:
- QN75QN90DAFXZA
- SKU:
- 10187621
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
TV Samsung Demetrio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent and very smart I exited for tv
I would recommend this to a friendwould buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the new tv, fits perfect in our great room!!!
I would recommend this to a friendFailed order!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant review the product because I camcled thos purchase due to complete and utter disrespect by the srore manager. She 100% discriminated against me soley by my appearance. I wear pajama bottoms and t-shirts for comfort and due to anrecent liver transplat surgery. I have spent over $10,000 in this location over the last 5 years and she treated me like a bum.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brown1290,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Run to a different store
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV=4 stars.....Best Buy/Citi Bank Best Buy card and customer service.... negative 5 stars! I purchased this TV in Dec 2024, price dropped and I processed a price match but it was never put on my card account. I have spoken to and followed up at least 4 times with both Best Buy and Citi. Each time being told they see the price match and are sorry it has not been applied. Now 4/8/2025 and being told I am it is too late to process a price match?? I already did and have spent numerous hours on the phone with them. Terrible, horrible service. RUN to anywhere else but Best Buy!
I would recommend this to a friendBrand response from Samsung
Posted .PeterjG,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was returned to n the store and was not purchased. I have also not received the down payment from progressive leasing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GwendolynJ,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this television. The picture on many live broadcast shows, and almost all recorded shows, is herky-jerky like the show was recorded in stop motion. In addition, the picture is often a bit fuzzy. I replaced a 6-year old Samsung that I liked after it died. This model is just not good. I would not recommend this television.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WillS,
We appreciate your thoughts on the picture quality of Samsung’s QN90D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
I hope these tips help.
You can always contact us for further assistance at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Not As Advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV as an Open Box Certified "Excellent" device. Unfortunately the remote control was not included even though Excellent rated devices are advertised to include all manufacturer parts. Best Buy support indicated the only options are to purchase a new remote or return the TV. Cannot believe the organization does not provide what they sold.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertH,
We appreciate your feedback regarding parts missing from your TV. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand for this tv is impossible to get on. We think it is defective and may have to order a new stand. Plus they were a week late in delivering it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jerry,
I'm sorry to hear you're having issues installing the stand. So that we can better understand and assist with this, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Avoid Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered damaged. Best Buy would not replace despite much effort
No, I would not recommend this to a friendBrand response from Samsung
Posted .TonyN,
We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
No Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased 2 weeks ago and already having issues with tv and Bestbuy offering zero help
I would recommend this to a friendBuy another TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV did not function out of the box and had to be returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MikeL,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Glare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid premium price for this t.v. and it has a serious glare problem. When I questioned you I was told it was too late to do anything. This is really a rip off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulaC,
Thank you for your review of the QN90D TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this Samsung 75 inch TV. The picture quality is awesome and it fits perfectly in my living room and was great to watch the Superbowl on. Just what I needed. The techs that set everything up top notch I must say.
I would recommend this to a friendGreat purchase at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent from the moment the 75er was turned on. Samsung makes them great.
I would recommend this to a friendBest TV I have owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted this TV and it has an amazing picture. Plenty of options available through the either WiFi or wired connection. No more Samsung connection box which is a big plus. Only trouble I have is turning it off.
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture Easy remote Great sound Simple transition to apps
I would recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All that was promised. We are older, and love the brightness.
I would recommend this to a friendSamsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Amazing TV! Would recommend this TV to any!
I would recommend this to a friendAwesome picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has an awesome picture and the anti-glare is worth the extra upcharge.
I would recommend this to a friendBrand response from Samsung
Posted .Tdail,
Thanks for your review! I’m glad you’re enjoying the picture quality of the QN90D TV. Brought to you by our exclusive Quantum Matrix Technology, your new TV provides a brilliantly intense picture, even in the daylight. Further powered by a vast grid of Samsung’s ultra-precise Quantum Mini LEDs, it takes exact control of the individual zones of light in your picture for breathtaking color and contrast.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung 75"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were great and took time to explain the television to me. It is fenominal
I would recommend this to a friend