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Customer Ratings & Reviews

Your price for this item is $4,499.50

Customer reviews

Rating 4.8 out of 5 stars with 338 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 338 reviews
  • Rated 5 out of 5 stars

    Very Happy with my Neo QLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has stepped up it's game. There was a lot of thought put into this TV. From the packaging to the intuitive set up, the process was about as good as it gets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed my tv were very knowledgeable, caring, patient & thorough? They took the time to explain things & educate me! Very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good TV.I got mine on sale and open box clearance for $1,000 so I'm happy with the savings I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this tv. The only thing is there is a two second delay when you switch between inputs which is slightly annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEO QLED a Top noch Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Neo QLED has performed very well as expected. We are very please with purchase and service that the Sales Team provided to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and does exactly what youd want a modern tv to do. Only thing I'm not a fan of is the bloatware they put on the TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful help from associates in choosing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this one for 2 years. It’s a great TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time buying a samsung TV and honestly for the price i expected an excelent TV . picture quality is good but audio goes in and out. Overall i wont be buing samsung for tvs again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV in a bright room! Natural light doesn't effect the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality of New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers Erik and Jos superb …quality of TV a step above

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Easy to buy the large screen TV. Delivery was on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good replacement for my 7 year old 75” LED but the remote is hard to use with less functionality also not all my apps display on the Home Screen can’t figure out why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV so happy with the purchase thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a huge upgrade. It is extremely fast, and super high-tech. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again. Curbside pickup was excellent. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DRAY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Used Geek to install. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung Demetrio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent and very smart I exited for tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new tv, fits perfect in our great room!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed order!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant review the product because I camcled thos purchase due to complete and utter disrespect by the srore manager. She 100% discriminated against me soley by my appearance. I wear pajama bottoms and t-shirts for comfort and due to anrecent liver transplat surgery. I have spent over $10,000 in this location over the last 5 years and she treated me like a bum.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brown1290,

      We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung