Customer Ratings & Reviews
- Model:
- QN75QN90FAFXZA
- SKU:
- 10187611
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.antiglare works! very pleased with the purchase!!
I would recommend this to a friendDoc Mark.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its smarter than me. I wish i could use a.
I would recommend this to a friendPoor side viewing and blacks. Returned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this to work. I had poor viewing angles and blacks were inconsistent. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FlSucbaDiver,
We're sorry to hear that your experience with the QN90F TV led to a return. Your feedback matters to us and will be shared with our product team. If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more. ~ Samsung Specialist
What is going on?????
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your "TELEVISION DELIVERY SERVICE SUCKS". Whenever we have made a purchase (October 2025 and February 2021, create our delivery date, there has been cancellations at no fault of our own. For the February 2021 purchase we waited an entire month for the TV to be delivered. For the recent purchase, the first delivery date of November 1st was cancelled because one of the drivers was not well. On the 2nd date for delivery we received an email that the time was changed. We decided to verify that the delivery was going to happen only to see that there was "NO DELIVERY" on file. We called Bestbuy and all the rep could do was give us another date, that was unacceptable. We cancelled the order and we will do business elsewhere. If your company does NOT MAKE SATURDAY DELIVERIES, WHY NOT TELL YOUR CUSTOMER. The second complaint is there are no phone calls or notes of cancelation. We will also leave this review with other social media outlets you are found are. Shame on you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaxD,
Please know that you're leaving a review and 1-star rating for the QN90F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Delivery sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I can’t actually rate the tv at this point since my delivery and installation has been rescheduled 3 times now! This whole experience has been the worst experience I have ever had with BestBuy in the many years I have purchased items from them. At this time I cannot recommend the tv or Best Buy. It’s been two months since my original purchase and I still haven’t received my tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RoyT,
It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Not happy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second tv a bought and it also broke down within 6 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nguyen,
We appreciate your review of Samsung’s QN90F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having peoblems with the picture not clear or sharp!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rajjairam,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
My Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no review. My purchase made on September 4, 2025 is still sitting in your warehouse. After we made the purchase we were told that the first installation date the Geek Squad had was September 24th. How's that for a review !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Iphone, It appears your 1-star review for Samsung's QN90F TV is based on your experience with Best Buy, and we recommend contacting the store directly to share your feedback. If you need help with the TV itself, Samsung Support is always here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website. ~ Samsung Specialist
Worst Experience Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Exsperience in my 35 years as a customer. Best Buy customer service is awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Fantastic Color and Sound, very light.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional color, contrast and glare protection. Sound is great. Very easy to load my apps and get to content from main page. Installers were Excellent in wall mounting this. Easy and no mess and efficient, paid for tutorial which helped. Did some research and hit pre super bowl sale.
I would recommend this to a friendSamsung NeoQLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the quality of the product. We bought it primarily to eliminate the glare on screen from sunlight in our great room and it works great. The picture quality is also excellent.
I would recommend this to a friendSamsung Neo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great picture, easy to navigate around the features and capabilities. I loved that I just had to plug in my external devices and the TV connected automatically.
I would recommend this to a friendTV Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy set up great product for the midpoint price
I would recommend this to a friendFantastic Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and easy to use. My wife and I were able to figure out how to watch TV, movies and YouTube without any help from our IT son.
I would recommend this to a friendSamsung 75 inch no glare tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our tv, because we get alot of sun from windows, this tv is amazing even with the sun coming in.
I would recommend this to a friendLive the upgrade.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moving up from a 65" Samsung that we purchased up to a 75" was a great idea. Technology moves so fast that a 5 year old TV replacement is a huge upgrade. The better TV even unlocked unused features in my existing sound bar.
I would recommend this to a friendGreat TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy delivery, and the TV came well packaged. The anti-glare feature is working well, and I am very happy with the TV's quality and performance. While the Q-symphony sound is okay, it sometimes sounds a bit odd, and due to the anti-glare, the picture is not sharp but rather dull.
I would recommend this to a friendNo Glare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was very easy and are planning on mounting the TV in the future. The screen has been a much needed addition with our room and the light that comes through. We have practically no glare like we did with our old TV.
I would recommend this to a friendBest decision! Buy one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful..!♡! My wife and I made a GREAT decision after a lot of research to buy THIS NEO QLED TV with the Gen 3 processor instead of the OLED. We feel confident to have future upgrades in technology to be utilized with this unit.
I would recommend this to a friendTV Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing product for the area it was mounted. The area has glare, the TV is not affected. The colors and contrast are amazing.
I would recommend this to a friend