Customer Ratings & Reviews
- Model:
- QN75QN90FAFXZA
- SKU:
- 6613455
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the 75” Class QN90F Series Neo QLED TV, particularly its picture quality, which many find to be excellent. The TV's glare reduction is also a standout feature, with users describing the no-glare screen as amazing. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
Thanks Kids!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Perfect timing! Just in time for the Playoffs.
I would recommend this to a friendTV purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and helpful team when I had questions
I would recommend this to a friendSamsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so pleased with our TV and sound bar purchase. The best was having it delivered and set up.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv.. beautiful color and incredible detail..
I would recommend this to a friend Long time member
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service and knowledgeable representative treated with respect
I would recommend this to a friendBest TV ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv purchase I’ve made. So glad I did it. High recommended item
I would recommend this to a friendGreat tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Great picture, no reflections and the 77" size is perfect.
I would recommend this to a friendSamsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase of Samsung 75" Tv Class QN90F Neo QLED
I would recommend this to a friendTv review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy having movie nights don’t the clarity of our new tv
I would recommend this to a friendThank you !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone was very professional and helpful!! I was satisfied with everything.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the TV and the installation service.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.antiglare works! very pleased with the purchase!!
I would recommend this to a friendDoc Mark.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its smarter than me. I wish i could use a.
I would recommend this to a friendPoor side viewing and blacks. Returned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this to work. I had poor viewing angles and blacks were inconsistent. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FlSucbaDiver,
We're sorry to hear that your experience with the QN90F TV led to a return. Your feedback matters to us and will be shared with our product team. If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more. ~ Samsung Specialist
What is going on?????
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your "TELEVISION DELIVERY SERVICE SUCKS". Whenever we have made a purchase (October 2025 and February 2021, create our delivery date, there has been cancellations at no fault of our own. For the February 2021 purchase we waited an entire month for the TV to be delivered. For the recent purchase, the first delivery date of November 1st was cancelled because one of the drivers was not well. On the 2nd date for delivery we received an email that the time was changed. We decided to verify that the delivery was going to happen only to see that there was "NO DELIVERY" on file. We called Bestbuy and all the rep could do was give us another date, that was unacceptable. We cancelled the order and we will do business elsewhere. If your company does NOT MAKE SATURDAY DELIVERIES, WHY NOT TELL YOUR CUSTOMER. The second complaint is there are no phone calls or notes of cancelation. We will also leave this review with other social media outlets you are found are. Shame on you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaxD,
Please know that you're leaving a review and 1-star rating for the QN90F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Delivery sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I can’t actually rate the tv at this point since my delivery and installation has been rescheduled 3 times now! This whole experience has been the worst experience I have ever had with BestBuy in the many years I have purchased items from them. At this time I cannot recommend the tv or Best Buy. It’s been two months since my original purchase and I still haven’t received my tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RoyT,
It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Not happy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second tv a bought and it also broke down within 6 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nguyen,
We appreciate your review of Samsung’s QN90F TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having peoblems with the picture not clear or sharp!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rajjairam,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
My Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no review. My purchase made on September 4, 2025 is still sitting in your warehouse. After we made the purchase we were told that the first installation date the Geek Squad had was September 24th. How's that for a review !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Iphone, It appears your 1-star review for Samsung's QN90F TV is based on your experience with Best Buy, and we recommend contacting the store directly to share your feedback. If you need help with the TV itself, Samsung Support is always here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website. ~ Samsung Specialist
Worst Experience Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Exsperience in my 35 years as a customer. Best Buy customer service is awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist