Customer Ratings & Reviews

This tv is stunning but does not handle eARC Atmos audio from an Xbox Series X to a sound system properly. There is a noticeable delay regardless of game mode on/off, and even with audio delay set to 0 and enabling passthrough on the TV. Great TV otherwise, but seriously reconsider if you plan to hook up an Xbox. Now I have to decide betweek returning this TV (inconvenient) or buying an AV receiver just to work around this major flaw.

Great tv I love the value your getting for the price only thing thats not great is the speakers

So far so good with the TV. I haven’t had it very long so I don’t have a strong opinion.

Had multiple LG OLED TVs, this particular new Samsung OLED not as clear as the equivalent LG ones I have. Still like it.

Nice picture not 4K unless program is 4K remote doesn't work volume

This 77 inch Samsung OLED TV is the 7th large flat-panel TV I've owned. I've owned Plasma, LCD, and LCD+LED flat panel TVs. This OLED model is by far the best I've had. 77 inches sounds big - and it is - but this one is so thin that it eventually looks less obtrusive than I ever imagined it could. Picture quality is absolutely top-notch. After lots of experimenting with settings, to me the best overall picture quality was obtained by selecting Filmmaker mode, disabling auto screen brightness from the eco settings, and turning off all picture enhancement settings. This left a natural-looking picture with great color and contrast. The best part of OLED technology is that the black levels are fantastic. Blacks are truly black, and shades of gray in shadows are far better than you can get with an LCD panel. It's so good that now I can hardly stand to watch any of my LCD TVs... Peak brightness is also great, and HDR content looks fabulous (even with no Doby Vision support). I find HDR and HDR 10 content to be just as good as Dolby Vision, anyway. Also, OLED screens have great off-axis brightness and clarity, so you can sit very much to the side of the screen and still get a bright, sharp picture. Sound quality from the built-in speakers is not too bad, certainly much better than most other flat panel TVs. It is passable and the amount of bass is not bad compared to other TVs. But, I still use a decent soundbar with it and I think most people spending this much money on a TV would also use at least a good quality soundbar if not a full-blown home theater setup. My soundbar is an older Bose model that always had trouble connecting properly with any of my TVs (including older Samsung TVs). I'm glad to say it works flawlessly with the eARC connection on this Samsung. Plugged it in and it just worked, no setup required. Speaking of setup, a lot of TVs are a pain. This Samsung was super simple. It walked me through every step, setting up my various streaming services using my smartphone and QR codes to make it as easy as possible. It also figured out all by itself how to make the remote work with my Dish satellite box. The remote is a little unconventional and I wish it was backlit or glow-in-the-dark because the buttons are similar in size. You do get used to it after a while and then it is easy enough to use. Overall this is the best TV I've ever had - and I've had a lot! It's not exactly inexpensive but it is worth every penny. Very satisfying.

BEAUTIFUL... astounding difference from my old TV but... it came with 2 LEFT FEET! QC missed that one. So I ended up spending another $150 on a wall mount. I can play my Xbox gamepass games without turning on my console which is a HUGE plus to me.

Love my Samsung have always bought Samsung's not that happy with Best buy

Looks nice. I'm not sure if I agree that it's worth more than a grand.

Tv is great for the price but the legs for the tv is what I don’t like about it.

Great picture but Samsung really need to put better “legs” on this TV!

Fits nicely on my wall. Tv wasnt to heavy. And it wasnt bulky.

So far so good. Color is a bit quirky. Good TV for the price tho

Picture to me was not as good as the Samsung Neo qled

Good tv good customer service and insulation for the price

The picture quality is ok, I'm working to adjust the settings.

Happy with our tv purchase Satisfactory experience

The TV is great!! BEST BUY SUCKS!!!! Buy your tv somewhere else!!!! I am tired of these money grubbing companies changing their reward programs. Best Buy used to have a great free rewards program where you bought something from Best Buy and you received points to redeem toward certificates to pay for future purchases. Evidently that has ended and now you have to spend a minimum of $500 and it has to be on a Best Buy credit card!!! Absolutely ridiculous!!! This is all about Best Buy executives padding their profit margins and sticking it to the consumer. I will be buying all my electronics somewhere else from now on.

This TV feels like a deal, but it will fail on you right after the warranty expires I guarantee it. Our has a greenish hue in the top right, a single line of pixels that seem to have a different intensity and most frustratingly the screen will blink off randomly, internally reset and then come back on. We've had to rewind so many shows. Best Buy is no help either, they only offer to send someone out to take a look for $125 and then say the TV should be replaced or offer an expensive repair. This is my second awful experience with Samsung products and Samsung service. Please stay away from this brand, you have better things to spend your time worrying about.

Screen went black after 1.5 months. Sound still works but no picture. Called Samsung after we learned we are past the return period. Nothing worked to reset screen so now we have a new tv being serviced. Purchased this over an lg and wish we hadn’t now.