Customer Ratings & Reviews
- Model:
- QN77S89CBFXZA
- SKU:
- 6553149
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the 77” Class S89C OLED 4K UHD Smart Tizen TV's superb picture quality, vibrant colors, and ease of use. Many appreciate its value for the price and the OLED technology, although some find the upscaling capabilities could be improved. A few users mentioned minor issues with the remote control and the TV stand design. The Tizen OS also received mixed reviews, with some users finding it less organized than preferred.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchase samsung tv but this is the best
I would recommend this to a friendThe best TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family is in love with the TV. The eeal was amazing.
I would recommend this to a friendGood tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good nice s90 cheap woohooo it plays video very well
I would recommend this to a friendSamsung OLED TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for the price. I’ll recommend this OLED
I would recommend this to a friendThank you for delivering quality product safely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent packing and safely delivered. Thank you.
I would recommend this to a friend- Cons mentioned:Screen
Buy with installation included.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen didn't work, They exchanged it for another one after three weeks of waiting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GabrielC,
We appreciate you sharing the details of your screen issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Audio lag with Xbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is stunning but does not handle eARC Atmos audio from an Xbox Series X to a sound system properly. There is a noticeable delay regardless of game mode on/off, and even with audio delay set to 0 and enabling passthrough on the TV. Great TV otherwise, but seriously reconsider if you plan to hook up an Xbox. Now I have to decide betweek returning this TV (inconvenient) or buying an AV receiver just to work around this major flaw.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SquanchyC137,
We appreciate your feedback on the lip sync issues you’re experiencing with your S89C TV. This could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
Our 2023 TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Amazing oled tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the screen is so amazing however it makes my bedroom pretty warm.
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I love the value your getting for the price only thing thats not great is the speakers
I would recommend this to a friendNice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with the TV. I haven’t had it very long so I don’t have a strong opinion.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had multiple LG OLED TVs, this particular new Samsung OLED not as clear as the equivalent LG ones I have. Still like it.
I would recommend this to a friend- Pros mentioned:Color, Picture qualityCons mentioned:Remote control
All-around excellent TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 77 inch Samsung OLED TV is the 7th large flat-panel TV I've owned. I've owned Plasma, LCD, and LCD+LED flat panel TVs. This OLED model is by far the best I've had. 77 inches sounds big - and it is - but this one is so thin that it eventually looks less obtrusive than I ever imagined it could. Picture quality is absolutely top-notch. After lots of experimenting with settings, to me the best overall picture quality was obtained by selecting Filmmaker mode, disabling auto screen brightness from the eco settings, and turning off all picture enhancement settings. This left a natural-looking picture with great color and contrast. The best part of OLED technology is that the black levels are fantastic. Blacks are truly black, and shades of gray in shadows are far better than you can get with an LCD panel. It's so good that now I can hardly stand to watch any of my LCD TVs... Peak brightness is also great, and HDR content looks fabulous (even with no Doby Vision support). I find HDR and HDR 10 content to be just as good as Dolby Vision, anyway. Also, OLED screens have great off-axis brightness and clarity, so you can sit very much to the side of the screen and still get a bright, sharp picture. Sound quality from the built-in speakers is not too bad, certainly much better than most other flat panel TVs. It is passable and the amount of bass is not bad compared to other TVs. But, I still use a decent soundbar with it and I think most people spending this much money on a TV would also use at least a good quality soundbar if not a full-blown home theater setup. My soundbar is an older Bose model that always had trouble connecting properly with any of my TVs (including older Samsung TVs). I'm glad to say it works flawlessly with the eARC connection on this Samsung. Plugged it in and it just worked, no setup required. Speaking of setup, a lot of TVs are a pain. This Samsung was super simple. It walked me through every step, setting up my various streaming services using my smartphone and QR codes to make it as easy as possible. It also figured out all by itself how to make the remote work with my Dish satellite box. The remote is a little unconventional and I wish it was backlit or glow-in-the-dark because the buttons are similar in size. You do get used to it after a while and then it is easy enough to use. Overall this is the best TV I've ever had - and I've had a lot! It's not exactly inexpensive but it is worth every penny. Very satisfying.
I would recommend this to a friend - Pros mentioned:Picture quality
Just OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture not 4K unless program is 4K remote doesn't work volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .Frank,
Thank you for sharing your thoughts on your S89C TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings
5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode.
Below the Back button and above the Netflix hotkey, you'll see a thin rocker button with (+) on the top and (-) below; simply push up on this button to increase, and down to decrease volume.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great Picture BUT...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEAUTIFUL... astounding difference from my old TV but... it came with 2 LEFT FEET! QC missed that one. So I ended up spending another $150 on a wall mount. I can play my Xbox gamepass games without turning on my console which is a HUGE plus to me.
I would recommend this to a friendBrand response from Samsung
Posted .Nate,
I'm sorry to hear about the wrong parts included with your S89C TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Martin J Mehalko
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung have always bought Samsung's not that happy with Best buy
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great for the price but the legs for the tv is what I don’t like about it.
I would recommend this to a friendIts ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. I'm not sure if I agree that it's worth more than a grand.
No, I would not recommend this to a friendSamsung S89
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but Samsung really need to put better “legs” on this TV!
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely on my wall. Tv wasnt to heavy. And it wasnt bulky.
I would recommend this to a friendGood tv for the sale price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Color is a bit quirky. Good TV for the price tho
I would recommend this to a friend