Customer Ratings & Reviews
- Model:
- QN77S89CBFXZA
- |
- SKU:
- 6553149
Customer reviews
Rating 4.8 out of 5 stars with 1273 reviews
(1,273 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the 77” Class S89C OLED 4K UHD Smart Tizen TV's superb picture quality, vibrant colors, and ease of use. Many appreciate its value for the price and the OLED technology, although some find the upscaling capabilities could be improved. A few users mentioned minor issues with the remote control and the TV stand design. The Tizen OS also received mixed reviews, with some users finding it less organized than preferred.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Bad install? Bad Tv?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won’t work 3 hours after the geek squad left from installing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TroyE,
We appreciate you sharing your experience with installation. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 1 out of 5 stars
Total Tech Beware of Support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture died 3 days after the Geek squad installed. I'm Total Tech and it was a NIGHTMARE to return. 1st appointment refused to remove from wall. took 4 weeks to get returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NormsMom,
It’s unfortunate to hear of the issues that have caused you to return your S89C TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Rated 1 out of 5 stars
Quit working in about 2 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV installed for about 2 months and no picture just sound. Takes over a week for Samsung tech to look at TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .KimberlyG,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Color, Picture qualityCons mentioned:Upscaling
Rated 5 out of 5 stars
Quantum Dot Goodness
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the bargain price that this TV was, there was no competition. It's upscaling for lower bitrate content isn't as great as Sony or LG, but the 77 OLED has quantum dot colors and a beautiful image. Games and high bitrate content look fantastic, highly recommend.
I would recommend this to a friend Rated 1 out of 5 stars
tv not set up yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has been almost a Month and my TV is not set up yet, and it may take another month
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sammy,
Please know you are leaving a review and 1-star rating for the 77" S89C TV, but we are sorry to hear of your Best Buy experience, nonetheless. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions on the S89C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Fantastic OLED TV - Glad I Bought It!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was originally interested in the QN77S90C but then saw the S89C on sale and bought it. I compared the pixel layouts on both and found that this was, in fact, a QD-OLED panel. The picture quality is simply amazing! I placed it next to the 60" Samsung LED tv that it's replacing and there was simply no comparison. The color depth, brightness, and contrast are fantastic! I'm still working to set up the picture to my liking (factory settings crush the blacks a bit) but I have seen where this can be tuned with the incredible number of adjustments available to the user. Also, it has Vivid, Standard, Eco, Movie, and Filmmaker modes (just like the S90C). Here's the interesting part - I added it to my home network and it showed up with 'S90C' in its default name. That says to me that the TV software is very similar (if not identical) to the S90C. Very pleased with this purchase!!!
I would recommend this to a friend Rated 1 out of 5 stars
Best Buy NO-SHOW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am assuming that I bought a TV, Mount and Installation, but I haven't seen ANYTHING!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidR,
I'm sorry to hear of this. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Awesome picture quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the TV for only a week but the picture is absolutely amazing. The color is very vibrant. There were no issues with the inboxing. We mounted the unit on the wall and it was pretty straight forward. The sound is fine for me but my husband thinks we should add a sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV we've ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was in the market for a larger screen tv. Did my research and read the reviews but you can't make a decision based solely on that either. We stopped by Best buy Saturday to see the tv's in person. After speaking with the sales person we reviewed a few options. The choice was clear. This tv out shines most others. I paid a bit more then I wanted to but but it was on sale for more then half off. You will need a good size truck to bring this tv home LOL. The box is huge. The tv is very well packed and unlike most other things in life the tv come out easily. The tv was a bit more heavy then I thought but not bad. Samsung did a great job with setup, it walks you through step by step to get the best picture and sound. I was AMAZED at the outcome. I'm glad i spent a bit more and purchased this tv.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
DREAM TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung S89C is by far thee very best TV I've had the privilege of owning and I own LG CX & LG C1. This big bright beauty has been a DREAM to game on! PC & PS5 look & feel absolutely PHENOMENAL! Including 4K @144hz on all four HDMI ports & Game Motion Plus VRR ect. Game Mode is TRULY MIND BLOWING! The BEST GAMING TV on the market! I can go on & on about how AMAZING this TV is. No other TV can match it at this low price point. It's been a GREAT investment and the whole family has been having a BLAST enjoying this TV and YOU WILL TOO!
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Ray
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful vibrant color, great sound, intriguing to watch and enjoy all your favorite shows in an all new exciting experience!!!!!! Highly recommend!!! Best tv I have ever purchased!!!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Beautiful TV -- definitely recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful TV with excellent picture quality. Very happy with this purchase and I'm glad I did it through Best Buy because the S89C was a great deal compared to the equivalent S90C.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
he Eclat Vision: A Cinematic Ode to Technological
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hark, behold yon magnificent marvel that doth grace our abode—a television of resplendent splendor! Its visage, so crisp and clear, doth enrapture mine senses with a visual feast fit for the gods. Lo, its form, slender as the reed that doth sway in the gentle zephyrs, doth bespeak a craftsmanship of unparalleled finesse. 'Tis not merely a device, but a veritable tapestry of technological virtuosity, a testament to the ingenuity of our age. In the realm of the living room, this television reigns supreme, a sovereign of clarity and elegance that doth transport us to realms fantastical with every luminous frame.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great TV for a Bright Room
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for a great price. Bought this for my parents who have lots of windows in their room and the brightness and picture quality is superb.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
77" Samsung Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is fantastic. Blacks are so black that I have thought at times the TV had shut down, when it was still on. Can't think of anything detrimental to this review, as I am happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazed by our new TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase of the Samsung S89C 77" OLED TV. The picture is amazing and the colors pretty true to life with a bit of tweaking. The sound isn't bad for everyday TV and added a soundbar for movies. So glad we went this big - amazing resolution even up close. Bought an open box for $1685 so really feel like I scored:) A few minor glitchy issues of compatibility with Spectrum service, but manageable. Buy it!! Spanky Jo
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
OLED Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice for my living room- extremely happy with the 77” TV - color and clarity are amazing
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
New OLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Magnificent color and contrast. Easy setup. Smart TV features work perfectly. Onboard speaker is not quite up to the par of the display, but it's limited size to fit in the TV chassis is the reason, I'm sure. It's not a failing of the TV as much as a necessity of fitting everything in such a slim space. We've connected the TV to an external sound system, which complements it well. We're very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Not too big, perfect for living room wall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ambient display, deep and rich colors and fats refresh rate.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
OLED picture is amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Great picture! Really like the internet interface. Easy to use.
I would recommend this to a friend







