Customer Ratings & Reviews
- Model:
- QN77S89CBFXZA
- SKU:
- 6553149
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the 77” Class S89C OLED 4K UHD Smart Tizen TV's superb picture quality, vibrant colors, and ease of use. Many appreciate its value for the price and the OLED technology, although some find the upscaling capabilities could be improved. A few users mentioned minor issues with the remote control and the TV stand design. The Tizen OS also received mixed reviews, with some users finding it less organized than preferred.
This summary was generated by AI based on customer reviews.
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Very user friendly. No need to buy Roku, Apple fire or other platforms.
I would recommend this to a friendSamsung 77" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this tv based on reviews, so far, I'm very happy with it.
I would recommend this to a friendSamsung 77" 89C
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The brightness quality of this TV doesn't suit my living room darkness. If you have darker room this works best.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pranesh,
I’m sorry to hear you’re not fully satisfied with the S89C TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Sleep Mode is frustrating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so frustrating. It keeps going into “sleep mode” even as I watch TV. I have to keep the remote In my hand at al times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BeckyO,
Thank you for sharing your experience with the Screen Saver on Samsung's S89C TV. First, we'd like you to make sure your TV is running the latest firmware version (1319.4). You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
Please also try turning off Data Service by going to: Settings > All Settings > Broadcasting > Data Service, then click to disable. After you've turned this off, please open/play Netflix or YouTube playback full screen.
I hope the above helps. If you need further assistance, Samsung's here to help. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist