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Customer Ratings & Reviews

$1,841.16
Save $158.83
Comp. Value: $1,999.99

Customer reviews

Rating 4.1 out of 5 stars with 936 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 936 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for movies and gaming. The built in user interface is very easy to use with all the apps able to be downloaded to the tv. Games run fantastic on the TV weather it's a console game or a PC connected. Movies and shoes have great colors and motion is smooth. Combine it with a Samsung soundbar and your all set. Great TV 1 year and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 77' OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is a good value for the sales price. One concern is the volume of sound has a bit of a delay.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Man Cave TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a retired Army Veteran, I must say the picture on this 77" is awesome, and the features of this TV is super awesome. The clarity is unmatched. The other day I was watching football and the picture was so clear, I thought the pass was coming to me. This TV is a must get if you uave a Man Cave. I caught my wife in my room watching tv on my 77". Love my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. The picture quality is top notch. I noticed agreat difference in dynamic brightness compared to my LG CX OLED. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED 77 Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! One of best I ever owed, spectacular clear picture, sound from Tv is unreal good, remote handling awesome easy and very smart accept other like stick thru hdmi connection! Im happy owner.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Beiatiful color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am happy i purchased thjs tv. I have had every brand oled on the market. Samsung ranks really high with its brightness and color

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was long overdue for a new TV for our family room. It had been a couple of years since I purchased my last Family room television. I have to say it was a great decision to visit Best Buy because I received great customer service and information, and I was able to buy the best TV I have ever owned. The Samsung 77 Class S90D has the best crisp/sharp picture and the coolest features. Since I purchased this TV, our family has been making it family movie nights every weekend. Thank you Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I have every seen in my live, I am very happy with my TV. The performance and picture quality is more than my expectations. I can say wow. Also The best in gaming. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv , bright and works great with my samsung products and the set up is so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. There’s was an electrical for the first few weeks of using it where the tv would randomly turn off. A tech did come out and fixed the issue eventually. Personally I do not like the layout of the settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Soap opera effect is horrendous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful while playing video games, BUT not so much while watching tv. There is a motion problem/soap opera effect that is so bad that it makes the tv almost unwatchable!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      KevinM,

      We appreciate your feedback on your S90D TV’s picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      Should you need further assistance with features or other product usage, please reach out to Samsung Support. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    It was good until it wasn’t.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 77” S90 D has an incredible picture. I loved it until last week when went off and won’t turn back on. Best Buy Geek Squad personnel were very helpful and are delivering a replacement next week. I know these things happen but this was incredibly disappointing!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dssmith,

      I’m very sorry to hear of the difficulties you have experienced with Samsung's S90D. We appreciate you giving us a chance to make things right, and for your patience in having deal with the inconvenience of an exchange.

      Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture S90d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv out of the box. A little calibrations and now it’s almost perfect. I’m not too crazy about the operating system, it seems to lag a bit, but the picture quality and bold colors more than make up for it. A little pricey especially for a mid tier tv but I did get it on sale during prime day… still expensive though with the sale smh. No regrets love my Samsung 77 S90D

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 95 series is the clearest, the sharpest, and the most enjoyable television I have ever owned. The only downfall is the small remote which is not ergonomically designed well for a man with large hands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 77" series QLED 4k Smart TV has been one the best TV I ever purchased. This TV is everything and more that it was advertised to be, excellent picture, the color is absolutely amazing, and the sound is awesome. If I had to purchase a tv again, I would without any doubt make this purchase again. Every one of my guests has complemented me on this purchase. The comments have been, words of amazement regarding the size, the clarity, the color, and the sound.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Horrible motherboard (if that’s what it’s called)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is great. But the 77 inch has a manufacturing defect. The capacitor isn’t powerful enough for the tv. So it broke on me on two tvs. The first one, was after a week of use and Best Buy sends me a new one. Then the second one lasted 5 months. That’s when Samsung sent a tech and they replaced the whole motherboard. The tech said this is common with only the 77 inch affected by it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dhee,

      We appreciate you sharing your experience you went through to have your S90D TV serviced, but I hope your TV is now performing as expected.

      Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      If there’s anything we can do to further improve your experience, please know we’re here to help. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to write this review specifically for Sonos users. This TV does have the eARC return. I got this to upgrad my older samsung tv that did not have it, thinking that i would get dolby atmos 7.2.4. I found that this is not entirely correct. If you are using the tv apps you will only get 5.2.4. You have to have a seperate device that is capable of pushing 7.2.4 and set the tv up for pass through. I had to go get an amazon firestick max. I can confirm that the max will produce 7.2.4. There are other devices such as the shield and bluray players. As for the TV. If you are on the fence, go ahead and do it. Its the best looking tv i have seen!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing display and wonderful quality. I love how I can switch from watching TV to then playing video games and the system recognizes the switch. Once it does it goes into Game mode with many different features to increase enjoyment of the game.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 77"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung television love it will purchase another great picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Great Picture - Samsung fell short on this one.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 77" Class S90D OLED less than a year ago, and it already suffered a complete power failure. After researching, I discovered this is a known issue that Samsung was aware of, yet they did nothing to proactively fix or alert customers. For such a premium TV, this kind of failure is unacceptable. The picture quality was excellent while it worked, but reliability and customer care matter just as much—and Samsung fell short.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      GeekRob,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung