Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- |
- SKU:
- 10436248
Customer reviews
Rating 4.1 out of 5 stars with 936 reviews
(936 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Image Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this Samsung S90D 77” TV for over a month now. I do not use the onboard sound system, instead feeding everything into my stereo; so all I can review is the image quality, which is stellar. While the image varies from TV (where some commercials are better imaged than the programs they support!) to BluRay discs, all of them are very fine. I found I could adjust the image quality to be as subtle or intense as I wish. The installers from BestBuy were friendly and efficient. They were very professional and did an excellent job.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Highly recommend TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung S90D is very clean and smooth I got it calibrated and it’s even more cleaner and smoother it’s also very bright if u have a bright area for the tv. Highly recommended TV
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Oled quality, Picture quality
Rated 5 out of 5 stars
Go get you one,
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ooh!!! I would diffinately recommend, this is the best oled smart tv ever, the picture image is soooo natural, excellent buy, money well well well spent !!!
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Outstanding picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture quality. I feel like I am at the sporting event, the colors are vivid and picture quality outstanding..
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has amazing color and depth. Sleek design and simple controls on the remote.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung S90d
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung S90D is a great product. With vivid colors, excellent brightness, and clarity from all angles, it's an enjoyment to watch for hours.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend Rated 5 out of 5 stars
Samsung is the best out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 77" OLED TV is an outstanding choice for anyone looking to elevate their home entertainment experience. With its stunning OLED display, you can expect rich colors, deep blacks, and exceptional contrast that brings every scene to life. The 77" screen size is perfect for creating a true cinematic experience at home, and the TV's sleek design ensures it looks great in any room. Its smart features, including intuitive navigation and compatibility with a wide range of apps, make it a breeze to use. Overall, it’s a premium option that delivers both in performance and design.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture, sharp colors and contrast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace a 75" that was about 10 years old and starting to have picture problems. Really love the picture quality of this OLED TV. The one we replaced was also 4k and UHD, but the OLED on this is really amazing. Some others mentioned issues with the speakers. We have not had any issues with them. The sound is really good. Like others have said, the little remotes take a little getting used to, but they are doable. And you can use your phone app instead, if you want to. Overall, I would recommend this TV.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV and Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with fantastic picture. Started with the S95D but we had to replace it because of a bad pixel, and took the opportunity to reconsider the price difference and get this S90D instead. Replacement was very easy thanks to FANTASTIC customer service from the Best Buy team at Silverdale WA, especially Kristoffer, who was simply outstanding. We like it this one much better than than the S95D. The lack of the antireflective screen is not an issue, even in our very bright room, and this S90D has better picture quality, in my opinion. Very happy with this TV.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Weight
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Great picture, good sound. Kinda heavy.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
clear and beautiful but the buttons on the TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is just what I needed after having a 33 inch for the past 10 years it was time for a change. I love the color and how crisp it is. If I had to pick on one thing. the buttons on the actual TV are very hard to find. I had to google it and still was having trouble finding it. I still havent found the mic button so that I can use voice on my remote.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing. It really enhanced my living room. Quality is amazing.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exceptional picture at this price point!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is incredible! It is the best one I’ve purchased to date! Its luminous display is beyond measure. I was amazed especially at the picture quality and the features of the tv. It upscales my picture to near 4K making the images breathtaking! So far I am well pleased.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Oled quality
Rated 5 out of 5 stars
77 in the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product remarkable love it. I would absolutely recommend this tv.Family and friends were absolutely surprised at the clarity and color abstractions.Beautiful like being in a movie theater..Kudos.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Cons mentioned:Reliability
Rated 2 out of 5 stars
Stopped Turning On after 2 Months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was loving this television purchase until it would no longer turn on after only 2 months of owning it. I followed the common troubleshooting steps online and suggested by Samsung customer support with no luck. The power simply would not turn on. Fortunately, it was still under Samsung warranty and they sent a 3rd party to fix it. However, it took 5 days for a technician to come out and repair the TV and I was without it for the first weekend of March Madness. The technician mentioned that this was a common problem with this model of TV and that they have had to fix the same issue many times. They were confident that the new part resolves the power issue moving forward, but it was a very frustrating experience to not be able to turn on my TV after only 2 months of owning it.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .MusicFan,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Samsung OLED 77S90D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, amazing color! The AI up scaling is far better than previous upscaling.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My guests were in awe over the quality of the picture on our new tv. We love it!
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Almost a bad experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st tv I brought home unfortunately was a dud. The tv had no picture at all. Best Buy took care of the situation after a few phone calls and sent someone out to replace the tv. I am rating this tv off the quality of it and not the experience with the 1st one I bought. It is an amazing tv, we love watching movies on it and it truly has a great picture. I used rtings.com to find a tv that I liked and this is the tv it lead me to. Also no tv will ever get a 5 star from me on sound, tvs are to slim to get a great sound out of, go ahead and grab a Samsung soundbar and you’ll be set!
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Hi Brian,
It’s unfortunate to hear that your experience with Samsung’s S90D TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
great for bright room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would be 5 stars but the first one was damaged and it had to be sent back. The new one came and installed and is great. Did a lot of research to find a 4k tv that would work well in our bright daytime living room. This fits the bill.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 77 inch TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, until it didnt. Great picture. Suddenly stopped working.
This review is from Samsung - 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .RayB,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro






















