Customer Ratings & Reviews

Love this television. Picture is clear and crisp. This is our first time purchasing a Samsung OLED and we are pleased we did. Our salesperson Gautam definitely steered us in the right direction. He was knowledgeable and friendly. He made the purchasing experience fabulous!

After 8 months of use, it has a spectacular image. I was hesitant about the different OLED technologies because some of them are costly, but this TV matched my budget and did not disappoint me. It needed some service, but it was fast, easy, and responsive.

Other than the known failing power supply, this tv has an amazing picture

Great picture quality, great colors and contrast. Sound quality is really good as well. I'm watching so much more TV now.

This TV is HUGE! It’s like being in a movie theater, actually better! The colors are outstanding and gorgeous and vivid…need sunglasses to watch (not really but almost). Very pleased with this purchase.

Great tv plug n play, but extraordinary if you make sure all your peripherals/components are putting out 120hz video. Absolutely astounding once you get them all synced up at 120hz 4K. Love the GUI and remote.

The colors are amazing. I put it in a pretty well lighted room with three five foot windows on the same wall as the TV. Brightness is not an issue at all. If you have windows on an angle to the TV there would be issues. In a dark room the dynamic picture mode is just too much for my brain. Sooo much depth of colors! I leave it in standard picture mode. The quantum dot TV’s are very good, but the OLED is next level for color depth and blackest of blacks.

Amazing OLED with the brightest panel and magnificent colors, better than the LG C4! However, it does not upscale old content well. If you don’t intend on watching low res content, get this Samsung OLED!!

We decided to upgrade from a 65” tv to a 77” Samsung. We already have 2 Samsung tvs and love both for pictures, etc., on our 55” and 65”. However when we read reviews on the new 77” we bought (made 2024) we saw the newer model for 2025 was reviewed as much better for reliability. The older model froze or just quit working all together. We didn’t want to encounter such a problem so are returning the older model for a much more reliable model year at only a slight price increase. Love Best Buy for return policy as a BB member! They never disappoint.

Great picture sound great for sporting events and movies family enjoys it I just hope I have the one that doesn’t go out. I just recommend that you get a sound system or soundbar to enhance your sound overall give it 5 stars

Incredible picture. The features are great and it easily syncs itself to sound system. The purchasing experience was like only Best Buy can do in store. The closest experience would be Crutchfield but they couldn’t compete on the features benefits and advantages of purchasing at Best Buy this time.

Its a great tv nice picture and amazing color! I would definitely suggest it.

So far the TV i bought is amazing, i love its color, the quality, the sound, features , and brightness, others have actually asked me what TV i got and will be buying one too!

Awesome tv I love the picture quality and features

Was great while it lasted. Died 8 days after warranty expired. Power board fried, same as many many others. $379 for a new board I have to install myself. You'd better get the extended warranty if you buy one, or just save yourself the hassle and get something else.

For the price point there is no better picture. Just make sure the size you get you are getting a qd-oled panel, 65" & 77" are for sure qd-oled panels the 83" version woled and youll be disappointed. Absolutely love this tv not a fan of tizen os however.

BUYER BEWARE!! The 77" S90D has absolutely stunning picture quality in SDR/HDR and the QD panel is a thing of colorful beauty. However, I noticed while watching sports through DirecTV and various streaming services that the S90D seemed to have issues processing fast motion video of varying frame rate speeds. When the camera would zoom in on the players on the bench or show a slow motion instant replay, the S90D would try to adjust the frame rate by speeding it up or slowing it down, causing a 1-2 second video mess. This caused critical plays to be missed and just an awful viewing experience. Over my 60 day Best Buy trial, I became more an more annoyed. I thought that the video content was the issue, so I scanned the AVS Forum for help. I tried all kinds of setting changes but in the end I found out that it wasn't the content problem, it's most likely a hardware deficiency of the Samsung... Other users note that Samsung has had this problem for many years. This is unacceptable for a $2500 TV. The S95D is plagued with the same issue. This explains why there are always so many "Used" Samsung TV's through Best Buy. I ended up returning the S90D and exchanging it for an LG G4 which finally and thankfully eliminated all of the video problems!! I'm so happy I upgraded! If you are a SDR sports watcher (DirecTV, cable box, etc), the S90D and S95D are NOT for you. Your sports will be ruined with this TV. If you are a gamer or only watch HDR content, you probably have no problems though. It's too bad that there were so many video issues, because the picture was stunning.

The first TV I got died after 5 days, so I contacted Best buy customer service and they had the geek squad come out and bring me a brand new one and remove the defective one for no charge. I couldn't be more happy with Best buy customer service and they have got a customer for life now. Thank you Angel and Matt from the geek squad. The TV the second to none in picture quality and I have it paired with a Samsung home theater setup.

Fantastic picture I really like the Samsung plus channel. Major bonus that I didn’t know existed. I was not sure about the remote but after getting used to it. I like it a lot. I’m not as impressed with the sound like others have mentioned. But I already had a JBL sound bar and sub I have not had any problems or trouble with w.

TV looked great and working well. One month after warranty expired, it would not come on. Now payimg for expensive repairs. I looked at reviews, and apparantly this is a major problem for this TV. I went ahead a purchased an LG, which seems to be a much better product and a much better picture. I'll fix the Samsung just because i dont want to trash it. I may try and sell it after its fixed.