Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 10436248
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Really nice tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked the picture on this tv unfortunately had to return it due to a problem with the pixels. No more in stock so had to go with Lg Model.
I would recommend this to a friendBrand response from Samsung
Posted .MWilliams,
It’s unfortunate to hear of the issues that have caused you to return your S90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve assisted in providing image adjustments to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Picture quality
highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. The picture is beautiful, the colors are vivid.. no glare Sound is great also
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
It's beautiful, but wide spread failures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like many other S90D owners, my power supply died. Mine made it 10 months, so it's in warranty. Who knows when Samsung will get a technician scheduled to come out and fix the thing though. It's beautiful, but if it dies prematurely the picture quality doesn't matter. Skip this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .John,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Oled TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture quality easy to set up with on screen prompts added the JBL sound bar amazing!
I would recommend this to a friend - Pros mentioned:Picture quality
What an Amazing Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Never thought that a 4K TV would be so nice to watch. Wonderful picture. Thanks to the installers, my remote was programmed to work the U-Verse and Vizio sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv and service.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular tv. I have two now. Bought both at best buy. The buying process was a breeze.
I would recommend this to a friend - Pros mentioned:Picture quality
fantastic tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. The picture is fantastic! to many extras to list. My living room doesn't get that bright the way my house sits so the OLED is perfect for the room.
I would recommend this to a friend - Pros mentioned:Contrast, Picture quality
Good stuff!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, excellent picture quality, contrast, etc
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture… enjoying the huge screen. Had Samsung before this one that’s why we chose this one again.
I would recommend this to a friend - Pros mentioned:Picture quality
MUST HAVE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best 4k tv that I have ever owned! The picture and sound are perfect! Amazing video quality from every angle
I would recommend this to a friend - Pros mentioned:Picture quality
Mr. Leonard Gutierrez-Santana
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably thee best TV I have ever purchased. NO DISSAPPOINTMENT HERE!
I would recommend this to a friend OLED TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Looks and feels very nice. It is very hard to believe TV screens have become so thin.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Reliability
Dont waste your time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure garbage. Do not buy. Never did I think spending thousands on a TV would result in my TV dying after only 1 month of using. Entirely unacceptable for the price point. Search it up on reddit and you will find a laundry list of people with the exact same issue. Better off spending the extra money on a TV that won’t die after minimal use. Picture was great but not worth the headache.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rsm1th24,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Power supply
great tv but..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome tv! but the power board has gone out twice, first time the tv wouldnt turn on at all and second time just the sound quit working. service company replaced the speaker assembly, main board and wire harness before realizing the power board was the problem again! hopefully not an issue once warranty is over.
I would recommend this to a friendBrand response from Samsung
Posted .JoeM,
We appreciate you sharing your experience you went through to have your S90D TV serviced, but I hope your TV is now performing as expected.
If there’s anything we can do to further improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Awesome TV, worth the $$$$.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night and day difference in picture quantity vs my old Samsung series 70. Very vivid picture. Very easy to operate. Love the voice control, I can yell "Bixby turn volume up or down, pause, turn on or off etc" without having to have a remote.
I would recommend this to a friend - Pros mentioned:Picture quality
extremely happy with product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great picture. Looks great with XBOX and ps5. Menu is easy to use. Remote is simple to use. Definitely recommend this TV and would buy again.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung oled 77"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been a game changer from gaming to watching movies. Excellent tv and wish I would have bought one a whole lot sooner then i did.
I would recommend this to a friend - Pros mentioned:Picture quality
Value for money and amazing picture quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially skeptical about buying this TV but no regrets as it does uts job, overall, geat upgrade for our home
I would recommend this to a friend - Pros mentioned:Picture quality
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The sound and quality of the tv are absolutely amazing! My boyfriend utilizes the gaming mode all the time and absolutely loves it. The anti glare effect is also amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Oled tv purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable yet met all my needs. Being a gamer this television was definitely what I was looking for.
I would recommend this to a friend