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Customer Ratings & Reviews

$1,841.16
Save $158.83
Comp. Value: $1,999.99

Customer reviews

Rating 4.1 out of 5 stars with 938 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 938 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture perfect size for my wall great sound.works well with my gaming console.first one went out because of power surge they took great care of me and i am back to watching again .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, nice picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, awesome refresh rate. I watch a lot of sports and this TV fits the bill. I have no issues with fast movement of the ball when watching tennis. The size works well for my space as well. Movies appear crisp, particularly when the room is a little dimmed.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Couch potato

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first OLED tv and i an blown away! Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, amazing cover and easy to set up. The center stand is great considering it probably wouldn't fit most tv stands if it had standard legs. For tge size its not as heavy as you would think

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    77in Samsung OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new tv! The picture and color really pops out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the ultra clear picture of the television. And the Best Buy employees were knowledgeable. In fact, I asked one a question he couldn’t answer. He promptly told me he didn’t know but would find out and did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing. Really love this tv. Sports and movies look great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Worth every penny. The picture and resolution is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Samsung is the best tv on the market for the cost. I have not bought any other tv in the past 30 years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dynamic picture, clear and vibrant colors, beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung OLED is a lovely TV. My kids are super excited and love the size and picture quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for Watching Sports

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price! We watch a lot of sports and watching them on this TV is incredible. With the 77" screen, you feel as if you are sitting right there in the stadium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED is the only way to go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was rated as a best buy in consumers repot and I was in the market for 77" and this Samsung has met my expectations. Color, ease of use, pic quality. Additionally I got a price adjustment with no headache as it went down in cost by $200

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is by far the best looking tv I've ever seen. Picture quality is so AMAZING! When streaming movies the quality is at its best performance. I can't get off my couch now .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oled tv is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just brought the 2nd oled tv.. best display, also from side angles..I always prefer 77

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has been great! Everything about the discussion about which TV, the features, price and installation was first class. Everything about the process went as we were told. We are pleased with the decision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 77 inch T.V.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant colors, clarity and definition. Very satisfied with all aspects of this 77 inch T.V. A great buy. ! ! !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Faulty product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, easy user interface. HOWEVER, the TV had a major fault failure within the 60 day replacement period. Best Buy replaced. The second new TV of same model failed in 5 days. Switched to Sony for next replacement. I preferred the Samsung in picture quality and user interface, but powering on is important in a TV.....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SherylK,

      It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine a better picture. Great sound, too. We have (3) of these. 42, 55, and 77. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far so Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little scared purchasing this TV seeing all the negative reviews and seeing all the problems people have had with this model TV. But I’ve had this TV for 10 months now and I could be happier!

    I would recommend this to a friend