Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 10436248
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Samsung 77" OLED 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is excellent. But the remote that came with it is terrible. It's too small. It's hard to use. The buttons are too small, and the writing on the buttons is too small and hard to read.
I would recommend this to a friend- Pros mentioned:Picture quality
Ms Robbins
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my above TV. So clear and sharp image
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung hits a homerun with this one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv for the money and its not even close. Samsung oleds are in a league of their own.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, great sound, amazing features, no complaints whatsoever.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love the picture quality. Love how quick the responses of the remote is.
I would recommend this to a friend - Cons mentioned:Reliability
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. The TV turned off after about 4 months of average use. The customer support from Samsung was tragically bad. I still have yet to receive a refund check in hand after 3 weeks of them saying it was sent. This was after 2 weeks of waiting for them to even decide to refund me due to no warranty services within my area. On top of this they expect the customer to deal with disposal of the TV and if you have any hope of receiving reimbursement for dumping/fuel costs, good luck waiting an additional 2 weeks for approval from their special cases department. Don't believe me? Look up the TV and you will see many others dealing with the same issue online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KyleK,
Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standard. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung 77" Class S90D Series OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do love the picture-window television! So nice to have it on the wall. Color and clarity is great! The guys who installed it were great, as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is gorgeous and the TV is perfect. My Dad is in love with it I do believe!! And it was $1000 off!!
I would recommend this to a friend - Pros mentioned:Picture quality
Love this OLED TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture’s super clear, blacks are really black, and colors pop. A bit pricey, but totally worth it!
I would recommend this to a friend - Pros mentioned:Picture quality
77” of greatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is nothing short of amazing. The sound and picture quality are unmatched. Very happy with this purchase! And the GEEK SQUAD was great when mounting it.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was never that good and now I know why--- the picture went black after 3 weeks and had to get a new TV. Luckily we purchased the extended warranty, as Best Buy exchanged it for a new one. The picture is great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidandconnieZ,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
- Cons mentioned:Reliability
Good but then stopped worki g
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a 5 star but just stopped working. Waiting on Samsung to help stopped working after 4 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChrisN,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this TV too anyone that’s interested in having great quality. The clarity on this TV is so great. I love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing picture quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did not realize what colors and clarity we were missing out on our old tv. The quality of this TV is amazing!
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most excellent TV colors pop, and the audio is actuall really good
I would recommend this to a friend Best TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV! The image is out of this world. Makes old tv shows not look so old
I would recommend this to a friend- Pros mentioned:Picture quality
Love this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this tv excellent choice for the basement
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture quality looks great and I’m happy with it
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Great Picture. OLED is the way to go.
I would recommend this to a friend - Pros mentioned:Picture quality
Dream TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV A dream at home !! Excellent quality, sound and brightness Highly recommended
I would recommend this to a friend