Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 10436248
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best Video TV ever seen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.most beautiful tv we ever watch, love it the best pixel ever.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, excellent picture, the color is vivid, over all great purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great So Far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture combined with Apple TV 4K. Straight forward install on wall with 2 people.
I would recommend this to a friend - Pros mentioned:Picture quality
Definitely the best TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality lights up the whole room. OLED is definitely the best.
I would recommend this to a friend - Pros mentioned:Picture quality
Picture perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and color quality are outstanding. The no glare is amazing especially when the curtains are open. The only thing is the remote needs redesigning.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV and Sound Bar combo.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works well 77” males a big difference. And the sound bar makes it a pleasure to enjoy.
I would recommend this to a friend - Cons mentioned:Reliability
What a disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a tv over two weeks ago. I took a day off work to be here for delivery and Best Buy canceled on me the same in the same time frame thay the tv was supposed to be delivered. I rescheduled for the next available Saturday, received a delivery time window the day of between 3:00 and 7:00 p.m. Best Buy just called 10 minutes ago at 4:45 p.m. to once again tell me that they couldn't deliver the tv today after I made plans out my day to be here once again. I have family coming from out of town later this evening to visit and now I have no tv. I'm not halpy about this at all. I will not recommend anyone to use Best Buy delivery for anything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ErickP,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
RonaldN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it is thinner than my previous flat screen. Color and sound quality is excellant.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
TV Broke in 4 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all - this TV’s picture quality, sound, and design is not in question. The picture is stunning, the audio very clear and loud. However, I purchased this TV in September, and it already died on me yesterday. TV won’t turn on, red standby light is nowhere to be seen. This seems to be a common occurrence with the 77S90D. Would not recommend this tv!! Not worth the money!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .TVfan1231,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Foos Ball
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect frame 77" using at 13' viewing. Day or night, never a glare of un-wanted light. After three weeks, no complaints. Great for football, jersey colors spot on
I would recommend this to a friend- Pros mentioned:Picture quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung oled tv has great picture quality best I’ve ever seen, I love it
I would recommend this to a friend - Pros mentioned:Picture quality
Clear bright picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear bright picture. Don’t have to close my curtains during the day the watch tv. Hooked up the Samsung q600c soundbar and it’s perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Tom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. Very clear picture easy set up and clear sound
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for gaming. Beautiful picture. Sleek design
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV for Gallery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is awsome. We use it for work and display is wonderful
I would recommend this to a friend - Cons mentioned:Reliability
Buyer Beware - TV Wont Power On
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Tv 77” back in November of 2024. Here is May of 2025 and the TV will not power on. I moved the TV to a different outlet and left it to be unplugged for some time and still nothing. I then decided to use this Best Buy app to see about repairs when I saw multiple reviews from customers that were having this same issue in such a short time. This is a huge red flag for me. I’ve had multiple TVs, ranging from all sorts of price ranges, and I’ve never had a TV lose power and not work like this. I still have an LG from 2015 that still works fine. A $2500 TV should be much better than this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RDT2013,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Buying my tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bestbuy tech team was fantastic. They were very patient and helpful. This tv is amazing great and a great deal!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 75' Samsung TV. Everyone was so helpfull
I would recommend this to a friend - Pros mentioned:Picture quality
beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love the great picture. this tv shows amazing colors that seem so real that you can reach out & touch them/
I would recommend this to a friend - Pros mentioned:Picture quality
Aweome OLED for size and price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and sound. Looks great with nvidia shield and ps5.
I would recommend this to a friend