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Customer Ratings & Reviews

$1,841.16
Save $158.83
Comp. Value: $1,999.99

Customer reviews

Rating 4.1 out of 5 stars with 939 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 939 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. This was the best investment we have made. Amazing color and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean crisp bright view! Very pleased, would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this TV. It was very easy to setup, and the picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV with brillant clarity and color. This TV is easy to set up. Additonally the Samsung TV App is wonderful as it has numerous channels and the best partit's free.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. I would highly recommend it. Watching sports is great. No streaking or motion blur.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv in November 2024 and it just died. This is way too much to invest in a tv that doesnt last. Apparently there is a known problem with this tv so i agree with others. Quit selling a known lemon. All our tvs and phones are samsung and have been for many years. Depending on the feedback we receive on fixing this expensive jewel we may change brands. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DKIM,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 77” and it looks fantastic even in a brighter room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Glad we went with that selected television...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Quality is Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV at an exceptional price! Can't go wrong with Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 77" Class Series OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV brand! Great picture and easy remote control to operate and settings are easy to set-up!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    4 Month and it stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv in October 2024 now in early March which is only 5 month it stopped working. This happens when I am away and no one was able to use the TV for few weeks. Come to find out I am not the only one with this problem. I called Samasung and now waiting for their repair squad, but I do not want this tv anymore. It is a piece of junk and the power module they will install will be the same piece of junk for this tv. I am sure it wont last and they are just buying time for the one year warrantte then you are on the hook for it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dom1234,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Worst tv ever made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are the worst thing available in the market. This is an expensive tv and it died within 7 months. Samsung customer service is terrible and they are freaking liars. WOULD NEVER BUY ANY SAMSUNG PRODUCT AND NOT RECOMMEND ANYONE. Buyers beware: Visit the below link before even considering buying this product https://www.reddit.com/r/SamsungTV/comments/1guceth/77_s90d_oled_broken_within_90_days/

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DisappointedBuyer,

      We appreciate you sharing your experience with Samsung Support. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality are fantastic! Very pleased with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Defective Power Supply - Do Not Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this tv. It has a defective power supply board. Smasung refuses to fix. Mine went out 15 days aftercthe warranty expired. Samaunf service will cancel service requests if outside of warranty. Best buy charges $125 for diagnosing wven if the problem is known. They charge dor seevice labor and parts on top of that. They refuse to warranty the power supply because of known problems. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AntM,

      I’m sorry to hear of the issues you’re experiencing with Samsung’s S90D TV. If your TV is out of the 1-year Manufacturer's Warranty, you can locate a service center in your area by following this link: https://www.samsung.com/us/support/service/locations/

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect great tv it is awesome best picture ever I love this tv the best I ever had

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grrat tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv so far brightness color and gaming are grrat so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Perfect size, brightness and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV overall. Beautiful picture and smooth home screens, exactly what i was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, color is amazing and easy set up. Would definitely purchase again if I needed another one in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is up to my expectation i love it so much

    I would recommend this to a friend