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Customer Ratings & Reviews

$1,841.16
Save $158.83
Comp. Value: $1,999.99

Customer reviews

Rating 4.1 out of 5 stars with 939 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 939 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is up to my expectation i love it so much

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our "main" TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and great sound with the added soundbar feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably the best TV of 2024. And a great deal if you can find them on clearance in 2025, as the new crop of TVs are just incremental improvements over last year.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright color even thought is close to my windows So light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Samsung Class 77 S90D TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Samsung 77 Class S90D that was delivered only worked for 10 days. I contacted BestBuy immediately. It took two weeks before they sent a replacement because of bureaucratic procedures. The replacement TV is working well, and I really like the features on the Samsung OLED 4K TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge high quality TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I appreciate the quality of the television I purchased at Best Buy, I must also commend their impeccable customer service. The staff at Best Buy went above and beyond to ensure that I had a positive experience and were always willing to answer any questions or concerns I had about the product. I highly recommend Best Buy for their excellent services and top-notch products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display. Vibrant colors. Works great, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade. Picture has great detail & fast resolution. Better than my favorite Sports Bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase love this TV. Outstanding customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture. We decided it was time to update and glad we did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has some of the best picture quality I have seen in a TV in a long time. Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Theater quality pictures at Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smashing picture quality...... feels like you are at the movies...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    Find Another Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Failed 20 Days after purchase . Power Board failure, no picture Samsung replaced Board 5 Days later You must remove from wall and remove mount to get service. Hope this Power board last more than 20 days. Picture Looks Great in store. Different at Home

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AllanQ,

      We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected. Please do keep in mind that our service does not cover your wall mount. For service, it is the responsibility of the customer to unmount and remount the unit.

      If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the most realistic TV I have owned. The colors are amazing and the best quality I have seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 77

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture easy to operate. Picture is bright and clear!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best OLED TV for the deal offered. The picture is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV you can buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color accuracy, brightness and infinite contrast!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new big screen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound. Very happy with the installation. Very helpful and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just OK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok 2024 product, some app download/installation issues (also read about those on various blog and help sites), service ok, installation guys always in a hurry which is a minus.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidB,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv with best pocture quality. So much better than uhd

    I would recommend this to a friend