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Customer reviews

Rating 4.1 out of 5 stars with 942 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 942 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Football Watching

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend this TV for watching Football! The picture is very sharp and clear. Movement of players smooth. Color is just so vibrant. I get exceited just watching on this OLED!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. It really enhanced my living room. Quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, great colors and contrast. Sound quality is really good as well. I'm watching so much more TV now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 77 inch TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, until it didnt. Great picture. Suddenly stopped working.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      RayB,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Picture is clear and crisp. This is our first time purchasing a Samsung OLED and we are pleased we did. Our salesperson Gautam definitely steered us in the right direction. He was knowledgeable and friendly. He made the purchasing experience fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months of use, it has a spectacular image. I was hesitant about the different OLED technologies because some of them are costly, but this TV matched my budget and did not disappoint me. It needed some service, but it was fast, easy, and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guests were in awe over the quality of the picture on our new tv. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our 9 year old 65” Sony to this Samsung. We were blown away by the pitue! The colts were so vivid and bright. Dark scenes were very viewable compared to the old Tv which seemed to dissapear. With discounts we saved $1000. The Geek squad delivery and set up was great and they were very helpful and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    S90D 77" is Amazing but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing OLED with the brightest panel and magnificent colors, better than the LG C4! However, it does not upscale old content well. If you don’t intend on watching low res content, get this Samsung OLED!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Stellar picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are amazing. I put it in a pretty well lighted room with three five foot windows on the same wall as the TV. Brightness is not an issue at all. If you have windows on an angle to the TV there would be issues. In a dark room the dynamic picture mode is just too much for my brain. Sooo much depth of colors! I leave it in standard picture mode. The quantum dot TV’s are very good, but the OLED is next level for color depth and blackest of blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV i bought is amazing, i love its color, the quality, the sound, features , and brightness, others have actually asked me what TV i got and will be buying one too!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv nice picture and amazing color! I would definitely suggest it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better Than a Movie Theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is HUGE! It’s like being in a movie theater, actually better! The colors are outstanding and gorgeous and vivid…need sunglasses to watch (not really but almost). Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great PS5 Oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the known failing power supply, this tv has an amazing picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great at first, astounding after settings tweaked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv plug n play, but extraordinary if you make sure all your peripherals/components are putting out 120hz video. Absolutely astounding once you get them all synced up at 120hz 4K. Love the GUI and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy win

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture. The features are great and it easily syncs itself to sound system. The purchasing experience was like only Best Buy can do in store. The closest experience would be Crutchfield but they couldn’t compete on the features benefits and advantages of purchasing at Best Buy this time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set offers really deep black along with vibrant colors.It also provides an anti-glare feature and the Samsung sound bar is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture but get a soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture sound great for sporting events and movies family enjoys it I just hope I have the one that doesn’t go out. I just recommend that you get a sound system or soundbar to enhance your sound overall give it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    AWFUL Video Slurring While Watching Live Sports

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE!! The 77" S90D has absolutely stunning picture quality in SDR/HDR and the QD panel is a thing of colorful beauty. However, I noticed while watching sports through DirecTV and various streaming services that the S90D seemed to have issues processing fast motion video of varying frame rate speeds. When the camera would zoom in on the players on the bench or show a slow motion instant replay, the S90D would try to adjust the frame rate by speeding it up or slowing it down, causing a 1-2 second video mess. This caused critical plays to be missed and just an awful viewing experience. Over my 60 day Best Buy trial, I became more an more annoyed. I thought that the video content was the issue, so I scanned the AVS Forum for help. I tried all kinds of setting changes but in the end I found out that it wasn't the content problem, it's most likely a hardware deficiency of the Samsung... Other users note that Samsung has had this problem for many years. This is unacceptable for a $2500 TV. The S95D is plagued with the same issue. This explains why there are always so many "Used" Samsung TV's through Best Buy. I ended up returning the S90D and exchanging it for an LG G4 which finally and thankfully eliminated all of the video problems!! I'm so happy I upgraded! If you are a SDR sports watcher (DirecTV, cable box, etc), the S90D and S95D are NOT for you. Your sports will be ruined with this TV. If you are a gamer or only watch HDR content, you probably have no problems though. It's too bad that there were so many video issues, because the picture was stunning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Codeman00,

      Thank you for sharing your thoughts on your TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve the picture clarity:
      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings
      5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode.

      Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy true is the best place to buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV I got died after 5 days, so I contacted Best buy customer service and they had the geek squad come out and bring me a brand new one and remove the defective one for no charge. I couldn't be more happy with Best buy customer service and they have got a customer for life now. Thank you Angel and Matt from the geek squad. The TV the second to none in picture quality and I have it paired with a Samsung home theater setup.

    I would recommend this to a friend