Customer Ratings & Reviews

2month process to find the Best! I shopped, I tested, I bought-I returned a few comparable TVs. At home I tested 8k, tested mini leds, tested another brands OLED, The s90d 77inch is Amazing. Picture is clear, pure and not over saturated. Glare isn’t noticeable in my windowed tv room.

Excellent size. Only complaint is it doesn’t have a OLED picture. Have no idea why. It’s the reason I bought it.

The Samsung 77" Class S90D Series OLED 4K delivers exceptional picture quality with vibrant colors. The picture is crisp and detailed. The TV operates much quicker than previous version, and the apps integrate seamlessly into the overall experience. We coupled it with a SONOS home entertainment package. It's an excellent choice for those seeking a premium home theater experience.

I love the size of tv. The color can be adjustable.

The T.V. is great. The picture quality is phenomenal and the advanced settings available to personalize video and sound is top tier. The settings are easy to navigate, the t.v. itself is easy to hang on a wall and set up on a stand. It paired perfectly with the soundbar with no issues at all. Overall the best television I have ever owned.

Picture quality is amazing and definitely worth it.

Great picture. Sharp contrast and outstanding resolution.

Incredible picture at an insane value... $1300 on clearance, wow.

Great image quality! Colors stand out in well lit rooms as well!

Awesome upgrade. Picture has great detail & fast resolution. Better than my favorite Sports Bar.

This TV is exactly what our living room was missing! Every one of our guests mentions how beautiful the picture quality is! It's very fast, and we have been very happy with the quality!

This TV is amazing! Was going to buy a C4 but the Samsung rep talked me into the S90D and I got it for a heck of a deal. Great for gaming, great for movies, great TV.

The service and assistance by Gregg was great. The delivery and installation was professional (Dejuan) and timely. The product has been exactly what we wanted.

I have a Total Membership with Best Buy for years, and one of the supposed perks is 2-day delivery. I ordered a TV on August 27th, 2025, and the confirmation email clearly stated it would arrive by September 2nd, 2025. Not only did it NOT arrive, but there was also zero communication from Best Buy until I called on Sept 2nd to ask for an update. To my greatest shock, I was told the TV hadn’t even arrived in Indiana! The customer service was beyond awful — extremely rude, constantly transferring my call mid-conversation, with no accountability. When I called again on Sept 4th, I spoke to a rep who actually told me to come to the store and pick up my 77-inch TV (seriously? I’m a Total Member, isn’t that the whole point?). His tone was rude and condescending the entire time. The TV finally showed up on Sept 8th, 2025 through ABF Freight Systems Inc. — six days late — and to make matters worse, the delivery guy refused to bring the TV inside my home. He insisted they were only required to leave it at the door. That’s absolutely unacceptable and despicable service for such a large, heavy item. This entire experience has been a nightmare. Best Buy completely failed on communication, delivery, professionalism, and basic customer service. I will never recommend Best Buy for TV purchases. Zero stars if I could give them. Lastly I hope the TV doesn't have any issue because have not unbox it yet.

It’s a good tv so far we have no problem hopefully it’s doesn’t give us any.i like it very much.

Great TV, excellent picture quality, contrast, etc

We decided to upgrade from a 65” tv to a 77” Samsung. We already have 2 Samsung tvs and love both for pictures, etc., on our 55” and 65”. However when we read reviews on the new 77” we bought (made 2024) we saw the newer model for 2025 was reviewed as much better for reliability. The older model froze or just quit working all together. We didn’t want to encounter such a problem so are returning the older model for a much more reliable model year at only a slight price increase. Love Best Buy for return policy as a BB member! They never disappoint.

If youre looking for an awesome tv this is it! Its fast, responsive, gorgous display. It has appletv built in and a stunning display sith true blacks.

awesome tv! but the power board has gone out twice, first time the tv wouldnt turn on at all and second time just the sound quit working. service company replaced the speaker assembly, main board and wire harness before realizing the power board was the problem again! hopefully not an issue once warranty is over.

I’ve been wanting this tv for a while now. My old tv went out and I decided it was time for the upgrade. What an amazing picture this has and with the hdmi 2.1 games look amazing on it too!