Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 10818459
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
- Pros mentioned:Picture quality
From Samsung to LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best tv I’ve owned. The picture quality is amazing! So many features!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung hits a homerun with this one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv for the money and its not even close. Samsung oleds are in a league of their own.
I would recommend this to a friend Samsung 77" OLED 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is excellent. But the remote that came with it is terrible. It's too small. It's hard to use. The buttons are too small, and the writing on the buttons is too small and hard to read.
I would recommend this to a friend- Pros mentioned:Picture quality
Love this TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, great sound, amazing features, no complaints whatsoever.
I would recommend this to a friend - Pros mentioned:Picture quality
Ms Robbins
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my above TV. So clear and sharp image
I would recommend this to a friend - Pros mentioned:Picture quality
*** PLEASE READ
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv 12/2/24... there were a few reviews out there about the electrical panel but not many, as it was a newer TV. I figured it was just a bad batch - I've purchased Samsung TV's for 20 years and never had a problem. Fast forward 4 months and the EXACT same thing has happened to mine as the other reviewers. One day the TV wouldn't turn on, I found the breaker tripped in the basement. Upon turning breaker back on, the TV will not turn on, even the red standby light. SOO frustrating - we have to deal with this in 2025?? Naturally I am out of the 15 day return window for BB so I have to deal directly with Samsung... repair man is coming in a few days. Other reviewers have said that the electrical panel gets replaced, and then it gets blown again in the near future. I expect I'll have to do this a few times within the 1 year period and then the TV will be worthless and I'll have to buy the applicable Sony or LG version. I will note, while it worked, the picture quality is fantastic.... but makes no difference because of this electrical issue. A horrible experience, Samsung. I guess I reminder that I should consider the extended warranty, but again, if we spend >$2,000 on a TV, why should we have to worry about this stuff. It should just work... not asking too much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .customer,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung 77" Class S90D Series OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do love the picture-window television! So nice to have it on the wall. Color and clarity is great! The guys who installed it were great, as well.
I would recommend this to a friend - Pros mentioned:Picture quality
77” of greatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is nothing short of amazing. The sound and picture quality are unmatched. Very happy with this purchase! And the GEEK SQUAD was great when mounting it.
I would recommend this to a friend - Pros mentioned:Oled quality
Go get you one,
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ooh!!! I would diffinately recommend, this is the best oled smart tv ever, the picture image is soooo natural, excellent buy, money well well well spent !!!
I would recommend this to a friend Would prefer an owner's manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the lack of an operating manual. Seems you have to just figure it out as you go.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love the picture quality. Love how quick the responses of the remote is.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is gorgeous and the TV is perfect. My Dad is in love with it I do believe!! And it was $1000 off!!
I would recommend this to a friend - Pros mentioned:Picture quality
Love this OLED TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture’s super clear, blacks are really black, and colors pop. A bit pricey, but totally worth it!
I would recommend this to a friend - Pros mentioned:Picture quality
Power Issues, Pretty Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. Visually stunning display No longer powering on after just 4 months of use, and have been getting the run around from both Samsung and Best Buy on repair. Power issues appear to be a recurring issue with this model
No, I would not recommend this to a friendBrand response from Samsung
Posted .jiraiya3,
It’s unfortunate to hear about your experience with Samsung’s S90D TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Best TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this TV too anyone that’s interested in having great quality. The clarity on this TV is so great. I love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing picture quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did not realize what colors and clarity we were missing out on our old tv. The quality of this TV is amazing!
I would recommend this to a friend - Cons mentioned:Reliability
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. The TV turned off after about 4 months of average use. The customer support from Samsung was tragically bad. I still have yet to receive a refund check in hand after 3 weeks of them saying it was sent. This was after 2 weeks of waiting for them to even decide to refund me due to no warranty services within my area. On top of this they expect the customer to deal with disposal of the TV and if you have any hope of receiving reimbursement for dumping/fuel costs, good luck waiting an additional 2 weeks for approval from their special cases department. Don't believe me? Look up the TV and you will see many others dealing with the same issue online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KyleK,
Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standard. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
Good but then stopped worki g
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a 5 star but just stopped working. Waiting on Samsung to help stopped working after 4 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChrisN,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best TV in its Class and Price?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am currently still reviewing this tv and will be back for a full review after 6 months.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most excellent TV colors pop, and the audio is actuall really good
I would recommend this to a friend