Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 10818459
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Myfivekids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture color is wonderful so happy with size
I would recommend this to a friendExcellent tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Everything looks great on this tv. The colors pop and its extremely bright.
I would recommend this to a friendSpecial
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent just like what was advertised
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice product enjoy watching the television. How are you?.
I would recommend this to a friendBest Video TV ever seen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.most beautiful tv we ever watch, love it the best pixel ever.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung oled tv has great picture quality best I’ve ever seen, I love it
I would recommend this to a friendThe best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are incredible and when the sun gives the screen it stays the same, I love it
I would recommend this to a friendSamsung tv s90D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung s90 D and it’s working perfect and very beautiful and has amazing sound !
I would recommend this to a friendKnowledgeable sales person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received the tv, as per my directions. I was very pleased with the sales person, however, he forgot to add my $300 gift card, which I had asked him to do.
I would recommend this to a friendTv not powering on after 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV just 5 months ago, and it has already stopped working. I’ve been told I have to pay out of pocket to have it dismounted and remounted after the power supply is replaced. This doesn’t seem fair, especially for a product that failed so soon. I’ve looked online and found multiple complaints from other customers experiencing the exact same issue. It’s clearly a common problem, and I no longer feel confident that this TV will function reliably, even after repairs. At this point, I feel like a refund or a replacement with a more reliable model would be a more appropriate resolution. This has been a frustrating and disappointing experience for what should have been a quality purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ErLeJo,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Tom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. Very clear picture easy set up and clear sound
I would recommend this to a friendBuyer Beware - TV Wont Power On
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Tv 77” back in November of 2024. Here is May of 2025 and the TV will not power on. I moved the TV to a different outlet and left it to be unplugged for some time and still nothing. I then decided to use this Best Buy app to see about repairs when I saw multiple reviews from customers that were having this same issue in such a short time. This is a huge red flag for me. I’ve had multiple TVs, ranging from all sorts of price ranges, and I’ve never had a TV lose power and not work like this. I still have an LG from 2015 that still works fine. A $2500 TV should be much better than this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RDT2013,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
What a disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a tv over two weeks ago. I took a day off work to be here for delivery and Best Buy canceled on me the same in the same time frame thay the tv was supposed to be delivered. I rescheduled for the next available Saturday, received a delivery time window the day of between 3:00 and 7:00 p.m. Best Buy just called 10 minutes ago at 4:45 p.m. to once again tell me that they couldn't deliver the tv today after I made plans out my day to be here once again. I have family coming from out of town later this evening to visit and now I have no tv. I'm not halpy about this at all. I will not recommend anyone to use Best Buy delivery for anything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ErickP,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
77 inch OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has excellent picture, is a little heavy for one person to handle specially when mounting on the wall. owned Samsung in the past. will continue to enjoying it.
I would recommend this to a friendAweome OLED for size and price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and sound. Looks great with nvidia shield and ps5.
I would recommend this to a friendIt was beautiful while it lasted.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in November 2024, had it delievered on December 4, 2024, it looked great. Yesterday the screen went black and the audio stopped. I could not and cannot turn the TV, on, after running through troubleshooting steps and reaching out to Samsung online support, a repair request was submitted. While it is still under warranty, it is completely unacceptable for a TV to malfunction after 5 months, it is not even used daily. I bought this TV to replace a 65” Samsung that I had for 4 years after the top part of the screen would randomly darken and lighten, which started in September 2024. Apparently there is a known issue with the backlighting, just as there is a known issue with the power board on the 77”. Fortunately, I still have the first Samsung TV I purchased back in 2013, an LED flat panel, basic TV that still looks good and most importantly works. The 77” Samsung I bought in November will be the last Samsung TV I will ever buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disappointed,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Mr. FITTS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase of a pioneer vsx lx505 was great. I bought this to join my samsung 77 inch S90D tv. They work fantastic together
I would recommend this to a friendSamsung TV for Gallery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is awsome. We use it for work and display is wonderful
I would recommend this to a friendBest tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing. Really love this tv. Sports and movies look great.
I would recommend this to a friendInconvenience for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get repl!aced in 3 weeks. Just shut off. Best Buy swapped it out. They didnt even offer to set it up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnthonyR,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist