Customer Ratings & Reviews

This Tv is awsome. We use it for work and display is wonderful

The colors are incredible and when the sun gives the screen it stays the same, I love it

Excellent picture quality. Everything looks great on this tv. The colors pop and its extremely bright.

Outstanding picture and sound. Looks great with nvidia shield and ps5.

I ordered a tv over two weeks ago. I took a day off work to be here for delivery and Best Buy canceled on me the same in the same time frame thay the tv was supposed to be delivered. I rescheduled for the next available Saturday, received a delivery time window the day of between 3:00 and 7:00 p.m. Best Buy just called 10 minutes ago at 4:45 p.m. to once again tell me that they couldn't deliver the tv today after I made plans out my day to be here once again. I have family coming from out of town later this evening to visit and now I have no tv. I'm not halpy about this at all. I will not recommend anyone to use Best Buy delivery for anything.

S90D 77" is one of the most color accurate TVs you can get in 2024! Extremely bright too, so it has the best tech with the OLED pixels and quantum dots.

I love my 75' Samsung TV. Everyone was so helpfull

I bought the Samsung s90 D and it’s working perfect and very beautiful and has amazing sound !

UNBELIEVABLE picture quiality with very vivid and brigh colors. Sound is also great without a soundbar

I bought this Tv 77” back in November of 2024. Here is May of 2025 and the TV will not power on. I moved the TV to a different outlet and left it to be unplugged for some time and still nothing. I then decided to use this Best Buy app to see about repairs when I saw multiple reviews from customers that were having this same issue in such a short time. This is a huge red flag for me. I’ve had multiple TVs, ranging from all sorts of price ranges, and I’ve never had a TV lose power and not work like this. I still have an LG from 2015 that still works fine. A $2500 TV should be much better than this.

Best tv i've ever owned so far the quality it's amazing and good price

Very happy with my very expensive TV. Excellent picture quality, very bright, has a bunch of "gamer" settings. The speakers could be better for the price, but I knew their faults going in.

Love my new home theater setup. Sound and picture quailty is sensational!

Perfect frame 77" using at 13' viewing. Day or night, never a glare of un-wanted light. After three weeks, no complaints. Great for football, jersey colors spot on

I purchased this TV in November 2024, had it delievered on December 4, 2024, it looked great. Yesterday the screen went black and the audio stopped. I could not and cannot turn the TV, on, after running through troubleshooting steps and reaching out to Samsung online support, a repair request was submitted. While it is still under warranty, it is completely unacceptable for a TV to malfunction after 5 months, it is not even used daily. I bought this TV to replace a 65” Samsung that I had for 4 years after the top part of the screen would randomly darken and lighten, which started in September 2024. Apparently there is a known issue with the backlighting, just as there is a known issue with the power board on the 77”. Fortunately, I still have the first Samsung TV I purchased back in 2013, an LED flat panel, basic TV that still looks good and most importantly works. The 77” Samsung I bought in November will be the last Samsung TV I will ever buy.

I purchased this TV just 5 months ago, and it has already stopped working. I’ve been told I have to pay out of pocket to have it dismounted and remounted after the power supply is replaced. This doesn’t seem fair, especially for a product that failed so soon. I’ve looked online and found multiple complaints from other customers experiencing the exact same issue. It’s clearly a common problem, and I no longer feel confident that this TV will function reliably, even after repairs. At this point, I feel like a refund or a replacement with a more reliable model would be a more appropriate resolution. This has been a frustrating and disappointing experience for what should have been a quality purchase.

Great tv. Great picture and audio with built in speakers.

Amazing TV! Everything syncs up fairly easily and the color pop in this thing is insane!

I haven’t received the tv, as per my directions. I was very pleased with the sales person, however, he forgot to add my $300 gift card, which I had asked him to do.

I put it in my basement and it feels like I'm at the movies, clear colors and good sound