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Customer reviews

Rating 4.1 out of 5 stars with 944 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 944 reviews
  • Rated 5 out of 5 stars

    awesome tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good imagen, picture quantity great awesome tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Great graphics, easy to use, love the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, though personally I would go with the second generation panel S90C given the huge price differences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our New TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 77" Class S90D Series OLED 4K tv is super sweet! We went from a 55" to the 77" and it feels like it's an 85"! So very, very glad we made this purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great delivery team. I would recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, very bright and clear picture. Excellent sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and great deal and I will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 77" OLED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV replaced our 15 year old vizeo. Picture quality is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wont turn on… dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv picture but a month in a the tv is dead. No power. Cannot turn it on. Its as if something inside died… very fristrated having paid $2500 for this tv! I exoect much better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      mjtebb,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Amazing Tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for under 2k! Best 77inch for that kind of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Samsung 77” is amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony for many years. Time to upgrade. The Samsung is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish, McKay did a professional and friendly job of giving the best advice and knowledge on my new tv and surge protector! Very much appreciated!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware: or is this one just a lemon?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with this tv. Loved it until we didn’t. After 3 months tv went black. Shut off and we couldn’t get it to power up. Called Samsung customer service. They scheduled repairs with local repair company. Bad power supply. With out TV for almost a month. Guess what. Another 3 months now and tv went black again. Tv and Samsung sound bar went out with in a day of each other. Assuming something in tv is causing power supply to go out. What are the odds. Had 3 Samsungs and never had issues. This one is a nightmare. Now waiting for Samsung to get back to us . Tv is beautiful if we could just use it longer than 3 months at a time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BlaineC,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Purchase an LG.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaving a 1-star review since 0 stars is not an option. I purchased this television in December, the first week of February and it has ceased to operate. There is no power to the unit at all despite trying other outlets in the house. Filed a warranty claim with Samsung and selected an appointment time from their website the day it stopped working. The following Monday, a "private scheduling service" informed me that my selected time was not available - forcing me to take a day off work. Then they told me that the television must be removed from the mount before they could work on it. So I will be figuring out how to safely dismount and store a 3-month-old 77" television at my inconvenience. Purchase the LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kaleb,

      We're very sorry to hear of your experience with Samsung's S90D, as well as with your service appointment. Please do keep in mind that our service does not cover your wall mount. For service, it is the responsibility of the customer to unmount and remount the unit.

      If you need help setting up another service visit, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Superior model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peak performance! Theater like experience in your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing TV, the picture is so clear it looks like real life. I highly recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great streaming performance. Love that it works with Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 77 S90D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the television picture is good, but I was expecting better picture quality based on all the reviews by so called experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best TV's on the market for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a fan of gaming and want your games to look and run the best they can, do yourself a favor and buy this TV. The frame rate for my games has never seen such good numbers and the performance of my PC and consoles is maxed. Highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peng leng

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my living room!! Experience like incthe movie.

    I would recommend this to a friend