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Customer reviews

Rating 4.1 out of 5 stars with 944 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 944 reviews
  • Rated 5 out of 5 stars

    78 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff and knowledgeable. The installation went flawless and the tech explained the procedure and how to use the 77 inch tv. Highly recommend getting the product installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the detail and size. Looks as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV purchase. Provides a clean and crisp viewing anytime of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is great picture sounds awesome installers were nice great price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Telly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is sharp and clear. Also 4k is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great purchase. I am sold on Samsung!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and love 4k looks awesome and would buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Television died after 4 months and minimal use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 4 months and probably only about 30 hours of actual watching time the television completely died. The tv short circuted, tripped our breaker box, we had to hire an electrician to fix it. The television wont turn on now, everything else connected to the same breaker is fine. After doing some research these tv’s are known for this issue, were under warranty so someone is coming to fix it but now we will have a refurbished product, its unacceptable to charge this much for a tv and have it die in less than 6 months and practically no screen time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Martinczer,

      We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Amazing... Until It Wouldn't Turn On

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has amazing features and loved how bright and vibrant it was. Unfortunately after owning it for 7 months, it suddenly stopped turning on and now waiting in limbo for a Samsung's repair service to repair it. I have also read on multiple sites that this is a common issue for this particular model and size. I would avoid this tv if you want a high quality tv that will actually last.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Matt,

      We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Best Buy Employee

    Rated 5 out of 5 stars

    GREAT

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv. great quality. recommend buying with soundbar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV. CLEAR. PERFECT SIZE FOR BIG ROOM. THANK YOU

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The power supply of this model of TV breaks often.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    his TV broke after 37 days of using it. Doing some research, it seems this model has a problem with the power supply breaking constantly. DO NOT BUY THIS TV! Also, warning before buying from Best Buy, if they sell you an item that dies after 14 days of purchase, they won't take it back. Oh, unless you gave them more money before the purchase. Terrible business practice. They would rather have unhappy customers that will never come back then satisfied customers who will repeat their business. I've bought a few TVs from Best Buy over the last decade, but no more. Not a good experience with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MattJ,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Bewear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv less then two months ago, woke up this morning to find out the TV won't turn on. No stand by light or anything. Pretty sure the power board is fried, either way, 2 months in on a 2400 tv! Should not be happening...very disappointed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChristopherB,

      We’re sorry to hear about the issues you’re experiencing with your Samsung S90D TV. Please allow us the chance to help by arranging a service appointment to resolve the power issues you're encountering.

      At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      We hope to hear from you soon.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    S90D Series OLED 4K UHD Smart Tizen TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Easy installation. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smokin Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain. Got a Smokin deal on the TV and it’s looks great. Sound quality is not bad but this really is just a screen. Get a sound bar for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anazing tv with a great picture. Amazing contrast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This TV will stop working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 77” variant of this TV has a widespread issue with the PSU. After weeks or months of use, it will shut off and not turn back on without having it serviced. Samsung support is abysmal. Between this and my fridge, calling Samsung Care has become part of my daily routine. Always good for a laugh.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JPut,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung 77 inch s90d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality for a best price. All angles with better picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad that installed everything was very informative and super helpful with helping me understand everything!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thinks twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had two oiled Samsung tvs die after 12-15 months two expensive to also be trash

    No, I would not recommend this to a friend