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Customer Ratings & Reviews

$2,531.21

Customer reviews

Rating 4.1 out of 5 stars with 944 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 944 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV by Samsung. The pic quality is great and the TV size is perfect for any living room. The sound quality is decent as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. It was easy to set up and all the smart functions connecting to my different services has been perfect so far. I wish the remote was a little bigger with the functions laid out better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2024 Samsung 77"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has not disappointed in its vividness, clarity and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST TV I HAVE EVER OWNED! If you’re considering this tv just do it. The display is absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture! Tried the Samsung and Sony this TV is far better.. The picture is so bright and color is beautiful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The Best Buy rep was ver knowledgeable and helped me find the right TV for me. He explained the differences between each TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. I added the Sonos soundbar for the perfect setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks amazing. Make sure you have it facing away from light though cause I can see my window reflection in it. Other than that the picture and colors is stunning. Way better then my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. Easily viewable in bright rooms and great in dark rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to be the best experience in a retail store ever. The sales rep was very knowledgeable. His expertise helped us be decisive and confident of the product choices we made. We are very discerning consumers that do our homework and were given valuable information above and beyond what we had. Bravo, this guy definitely deserves the recognition! I hope he gets a promotion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go bigger to the 77 inches. Jumped on this Samsung sale price and I’m happy with my decision! Great quality picture and sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Thinking about getting an another one ! Can’t say enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Extremely bright screen. Amazing black clarity in shows or movies. Paired with killer surround system makes for a fantastic experience for movies or your favorite sports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A VALUED CUSTOMER. THANK YOU BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, BEAUTIFUL. I CAN SAY THIS TV IS SUPERB.GOING TO BUY ONE FOR MY SON. THANK YOU SAMSUNG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 77" OLED 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is excellent. But the remote that came with it is terrible. It's too small. It's hard to use. The buttons are too small, and the writing on the buttons is too small and hard to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy watching movies. Picture is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Solid TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good color quality. Easy to set up. The OS could be better but that’s my only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing. Really love this tv. Sports and movies look great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    *** PLEASE READ

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv 12/2/24... there were a few reviews out there about the electrical panel but not many, as it was a newer TV. I figured it was just a bad batch - I've purchased Samsung TV's for 20 years and never had a problem. Fast forward 4 months and the EXACT same thing has happened to mine as the other reviewers. One day the TV wouldn't turn on, I found the breaker tripped in the basement. Upon turning breaker back on, the TV will not turn on, even the red standby light. SOO frustrating - we have to deal with this in 2025?? Naturally I am out of the 15 day return window for BB so I have to deal directly with Samsung... repair man is coming in a few days. Other reviewers have said that the electrical panel gets replaced, and then it gets blown again in the near future. I expect I'll have to do this a few times within the 1 year period and then the TV will be worthless and I'll have to buy the applicable Sony or LG version. I will note, while it worked, the picture quality is fantastic.... but makes no difference because of this electrical issue. A horrible experience, Samsung. I guess I reminder that I should consider the extended warranty, but again, if we spend >$2,000 on a TV, why should we have to worry about this stuff. It should just work... not asking too much.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      customer,

      We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity of this TV! Love that it looks like objects are coming out of the screen at you. Definitely worth it

    I would recommend this to a friend