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Customer Ratings & Reviews

$2,531.21

Customer reviews

Rating 4.1 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 944 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv glad i help in store with decision on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT !! didnt know i was in the dark all those years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” of greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is nothing short of amazing. The sound and picture quality are unmatched. Very happy with this purchase! And the GEEK SQUAD was great when mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Samsung to LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best tv I’ve owned. The picture quality is amazing! So many features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung hits a homerun with this one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv for the money and its not even close. Samsung oleds are in a league of their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 77" Class S90D Series OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do love the picture-window television! So nice to have it on the wall. Color and clarity is great! The guys who installed it were great, as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would prefer an owner's manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the lack of an operating manual. Seems you have to just figure it out as you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get you one,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooh!!! I would diffinately recommend, this is the best oled smart tv ever, the picture image is soooo natural, excellent buy, money well well well spent !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, great sound, amazing features, no complaints whatsoever.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t throw you hard earned money in to this trash. Only had it for 14 Months and suddenly stop working, won’t turn on. Tried different methods to reset it but unfortunately none of it worked for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Robbins

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my above TV. So clear and sharp image

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is gorgeous and the TV is perfect. My Dad is in love with it I do believe!! And it was $1000 off!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Power Issues, Pretty Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. Visually stunning display No longer powering on after just 4 months of use, and have been getting the run around from both Samsung and Best Buy on repair. Power issues appear to be a recurring issue with this model

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      jiraiya3,

      It’s unfortunate to hear about your experience with Samsung’s S90D TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/

      We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love the picture quality. Love how quick the responses of the remote is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this OLED TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture’s super clear, blacks are really black, and colors pop. A bit pricey, but totally worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but then stopped worki g

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a 5 star but just stopped working. Waiting on Samsung to help stopped working after 4 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChrisN,

      It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    No Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this TV. The TV turned off after about 4 months of average use. The customer support from Samsung was tragically bad. I still have yet to receive a refund check in hand after 3 weeks of them saying it was sent. This was after 2 weeks of waiting for them to even decide to refund me due to no warranty services within my area. On top of this they expect the customer to deal with disposal of the TV and if you have any hope of receiving reimbursement for dumping/fuel costs, good luck waiting an additional 2 weeks for approval from their special cases department. Don't believe me? Look up the TV and you will see many others dealing with the same issue online.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KyleK,

      Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standard. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Amazing picture quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not realize what colors and clarity we were missing out on our old tv. The quality of this TV is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this TV too anyone that’s interested in having great quality. The clarity on this TV is so great. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV in its Class and Price?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently still reviewing this tv and will be back for a full review after 6 months.

    I would recommend this to a friend