Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 11389784
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great recommendations from the staff and a great price. Picture is amazing - haven’t regretting this at all.
I would recommend this to a friendExcellent Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theater like images. Would highly recommend this TV. Should have bought this sooner. Excellent product.
I would recommend this to a friendInconvenience for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get repl!aced in 3 weeks. Just shut off. Best Buy swapped it out. They didnt even offer to set it up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnthonyR,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for gaming. Beautiful picture. Sleek design
I would recommend this to a friendBest tv quality so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv i've ever owned so far the quality it's amazing and good price
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far... So good! Installation was was fast and the guy was in and out in 45 minutes. The picture is great
I would recommend this to a friendGeek quad hooked me up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new home theater setup. Sound and picture quailty is sensational!
I would recommend this to a friendS90d is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV! Everything syncs up fairly easily and the color pop in this thing is insane!
I would recommend this to a friendSamsung Oled 77”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put it in my basement and it feels like I'm at the movies, clear colors and good sound
I would recommend this to a friendTV Broke Immediately, Samsung Service is HORRIBLE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING: Samsung has been horrible from a customer service perspective since we bought it 3 months ago. The TV stopped working suddenly & after having service people come once, it stopped working again six days later. The service guy came again and said he needed a new part and we have been waiting for weeks with a broken TV. They were supposed to come today & called this AM with the window “but might be there earlier”. We told them we’d be available for the window they told us but have to work so won’t be available outside of it. At that point the service person started screaming at us and hung up. Then did not show up during the window. I’ve called customer service and Samsung and they keep telling me they can’t do anything because the Service technician (that they use and set up the fix with) still has the ticket number open. They do absolutely nothing to help. The department shouldn’t be called customer service because they’ve done absolutely nothing to help in the whole Process. I wish I never bought this TV. I’ll never buy a Samsung product again and I encourage anybody reading this to get a different TV. You don’t want to be in this mess like we are.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnS,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 75' Samsung TV. Everyone was so helpfull
I would recommend this to a friend5 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Upgrade from Sony Bravia XBR-75X900F. Sound quality is surprisingly great!
I would recommend this to a friendS90d
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Picture quality is excellent. The 77 inch was a great choice for my living room
I would recommend this to a friendGreat Quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is superb and the picture makes you feel like you are in a movie theater. Great for gaming as well
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and price for what you get. Would definitely recommend this TV
I would recommend this to a friendVipdonor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the picture would be more crisp and vibrant. Either I bought the wrong TV, or settings need to be adjusted.
I would recommend this to a friendSamsung 77 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance so far. Customer service by sales representatives and Geek Squad.
I would recommend this to a friendSamsung is the best television hands down!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great contrast with true black pixels. Color spectrum is awesome and having samsung plus delivers great free channels.
I would recommend this to a friendLove this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This us a Really nice TV. It has a Great picture. This TV has great features
I would recommend this to a friendPerfect tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv.accurate color and projection. Exactly what i want. Go and buy
I would recommend this to a friend