Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 12663927
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, noting its clean, colorful, and bright display. However, some customers have experienced issues with the product's durability, with reports of it failing to turn on.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting this tv for a while now. My old tv went out and I decided it was time for the upgrade. What an amazing picture this has and with the hdmi 2.1 games look amazing on it too!
I would recommend this to a friend - Pros mentioned:Picture quality
Love my Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta TV, can see from all angles. Beautiful picture. Easy setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing qualiyy and value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youre looking for an awesome tv this is it! Its fast, responsive, gorgous display. It has appletv built in and a stunning display sith true blacks.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung should have stayed out of the OLED game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought three OLED's to replace my Neo's as the picture is clearly better. A month later and 2 out of the 3 have failed in one way or another. If you notice Samsung does not do surveys and they don't really stand behind their product like other companies do. Luckily they are within their return period so OLED u gotta go LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .StevenS,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is amazing and definitely worth it.
I would recommend this to a friend - Pros mentioned:Picture quality
Dont waste your time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure garbage. Do not buy. Never did I think spending thousands on a TV would result in my TV dying after only 1 month of using. Entirely unacceptable for the price point. Search it up on reddit and you will find a laundry list of people with the exact same issue. Better off spending the extra money on a TV that won’t die after minimal use. Picture was great but not worth the headache.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rsm1th24,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great picture! But.. died just after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally loved this TV. Great picture and motion handling. It was excellent for gaming and movies, tv, whatever. But just after 3 months of having the tv, it has died and I am now having to deal with trying to have it fixed or replaced. If I could, I would go back and get the C4, as my C1 I had before was perfect for years. I'm done with Samsung TVs
No, I would not recommend this to a friendBrand response from Samsung
Posted .SneakyCactuar,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
It's beautiful, but wide spread failures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like many other S90D owners, my power supply died. Mine made it 10 months, so it's in warranty. Who knows when Samsung will get a technician scheduled to come out and fix the thing though. It's beautiful, but if it dies prematurely the picture quality doesn't matter. Skip this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .John,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Awesome TV, worth the $$$$.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night and day difference in picture quantity vs my old Samsung series 70. Very vivid picture. Very easy to operate. Love the voice control, I can yell "Bixby turn volume up or down, pause, turn on or off etc" without having to have a remote.
I would recommend this to a friend Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv, great color. We will return to buy our appliances here. Customer service was exceptional. Great service
I would recommend this to a friend- Pros mentioned:Picture quality
Sports views - just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I watch a lot of sports and was hoping this would be the perfect TV for that. Unfortunately, in the Best Buy store they could not turn the TV to a sports channel, so I had to trust their person helping me and the reviews. Close up pictures are awesome, distances that show the whole court or field, not so much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NEMike,
We appreciate your feedback on your TV’s picture when watching motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Out of this world
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing tv so far . I’m in love with my new tv , all the colors look great; movies now look spectacular because you can see every single color very nicely
I would recommend this to a friend - Pros mentioned:Picture quality
Worst Samsung TV ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this model as it continues to have power failures. Purchased in August 2024, lasted 2 months. Got Geek Squad protection so Best Buy sent a new one out in October. Failed again in mid January. Going to try for a refund and go with a different brand. Its a shame because it has a great picture and I've never had any issues with Samsung in the past.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AndrewG,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
What an Amazing Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Never thought that a 4K TV would be so nice to watch. Wonderful picture. Thanks to the installers, my remote was programmed to work the U-Verse and Vizio sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Sansung s90d 77"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and quality exelent !!look great whith a fine sound
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the colors are amazing definitely not a standard tv watching the Eagles on game day with the soundbar was amazing.....go birds
I would recommend this to a friend - Pros mentioned:Picture quality
Best Buy delivery service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went without a hitch! I received a call from the driver (Christian) that he was about 30 minutes out. The delivery was on time, and Christian was very polite, professional, and helpful! Thank you Christian!
I would recommend this to a friend - Pros mentioned:Picture quality
Picture quality is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic quality. Interface and remote is user friendly - sound is good but prefer a soundbar for surround sound. Good value for the cost
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with great colors and of course black levels. I have 2 of these TVs. One in the living room and one in my bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Terrific TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Sound great through my own MoNitor speakers and Sony AVR. My only regret is the TV stand since I have it sitting on my credenza. My older 65inch Samsung had a beautiful artistic stand.
I would recommend this to a friend