Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 12663927
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, noting its clean, colorful, and bright display. However, some customers have experienced issues with the product's durability, with reports of it failing to turn on.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Crisp picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing picture. We decided it was time to update and glad we did.
I would recommend this to a friend - Pros mentioned:Picture quality
My tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is up to my expectation i love it so much
I would recommend this to a friend - Pros mentioned:Picture quality
My new big screen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and sound. Very happy with the installation. Very helpful and professional.
I would recommend this to a friend - Pros mentioned:Picture quality
Sharp looking TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and looks so sharp in our newly renovated family space
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display. Vibrant colors. Works great, would recommend.
I would recommend this to a friend GAME DAY!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this TV! I also got the Samsung sound bar and I love it to! Both very easy to set up and even easier to use!
I would recommend this to a friend- Pros mentioned:Picture quality
Exceptional picture quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture of any television I’ve ever owned. Would definitely recommend this model.
I would recommend this to a friend - Pros mentioned:Picture quality
Best OLED deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best OLED TV for the deal offered. The picture is amazing!
I would recommend this to a friend - Pros mentioned:Picture quality
Find Another Brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv Failed 20 Days after purchase . Power Board failure, no picture Samsung replaced Board 5 Days later You must remove from wall and remove mount to get service. Hope this Power board last more than 20 days. Picture Looks Great in store. Different at Home
No, I would not recommend this to a friendBrand response from Samsung
Posted .AllanQ,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected. Please do keep in mind that our service does not cover your wall mount. For service, it is the responsibility of the customer to unmount and remount the unit.
If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung 77
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture easy to operate. Picture is bright and clear!!
I would recommend this to a friend - Pros mentioned:Picture quality
Tv review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and clear picture. It has a nice wow factor when watching football.
I would recommend this to a friend - Pros mentioned:Picture quality
RM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect...It show great. We love it. All of the channels come to life.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome Huge TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, detailed installation instructions. Beautiful TV with amazingvpicture and functions.
I would recommend this to a friend - Pros mentioned:Picture quality
Wont turn on 1.5 Months in
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It happened to me too! Bought this tv at the end of October and now, Mid-December, it wont turn on. I had seen these reviews come in a few weeks ago, hoping it wouldnt happen to us but it did.. luckily we have BestBuy+ and are going to try 1 more time (we were told it might be a batch issue). We also just bought 5 year protection but if it stops working again we may opt for the LG C4… The picture and glare-free viewing (our room is bright and could see glare-free with all curtains open, I know this isn’t the actual glare free model) was the best and we didn’t want to pay more for a different tv we wouldn’t like as much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lily,
We appreciate you sharing the issues you’ve initially experienced with Samsung’s S90D TV. Thank you for your patience in having to deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Bright and rich
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bright display, with good HDR and high refresh rate for gaming.
I would recommend this to a friend- Pros mentioned:Picture quality
OLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv with best pocture quality. So much better than uhd
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv particularly the picture. Installation by the Geek Squad went very smoothly.
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV you can buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing color accuracy, brightness and infinite contrast!
I would recommend this to a friend Buyer Beware
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv in November 2024 and it just died. This is way too much to invest in a tv that doesnt last. Apparently there is a known problem with this tv so i agree with others. Quit selling a known lemon. All our tvs and phones are samsung and have been for many years. Depending on the feedback we receive on fixing this expensive jewel we may change brands. Very disappointed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DKIM,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung 77
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with perfect picture! The set up was easy as well!
I would recommend this to a friend