Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 12663927
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, noting its clean, colorful, and bright display. However, some customers have experienced issues with the product's durability, with reports of it failing to turn on.
This summary was generated by AI based on customer reviews.
Samsung 77 S90D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the television picture is good, but I was expecting better picture quality based on all the reviews by so called experts.
I would recommend this to a friend- Pros mentioned:Picture quality
Superior model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peak performance! Theater like experience in your home
I would recommend this to a friend - Pros mentioned:Picture quality
Peng leng
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my living room!! Experience like incthe movie.
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV purchase. Provides a clean and crisp viewing anytime of the day.
I would recommend this to a friend - Pros mentioned:Picture quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the detail and size. Looks as advertised.
I would recommend this to a friend One of the best TV's on the market for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a fan of gaming and want your games to look and run the best they can, do yourself a favor and buy this TV. The frame rate for my games has never seen such good numbers and the performance of my PC and consoles is maxed. Highly recommend!!!
I would recommend this to a friend- Pros mentioned:Picture quality
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv is great picture sounds awesome installers were nice great price .
I would recommend this to a friend Purchase an LG.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaving a 1-star review since 0 stars is not an option. I purchased this television in December, the first week of February and it has ceased to operate. There is no power to the unit at all despite trying other outlets in the house. Filed a warranty claim with Samsung and selected an appointment time from their website the day it stopped working. The following Monday, a "private scheduling service" informed me that my selected time was not available - forcing me to take a day off work. Then they told me that the television must be removed from the mount before they could work on it. So I will be figuring out how to safely dismount and store a 3-month-old 77" television at my inconvenience. Purchase the LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kaleb,
We're very sorry to hear of your experience with Samsung's S90D, as well as with your service appointment. Please do keep in mind that our service does not cover your wall mount. For service, it is the responsibility of the customer to unmount and remount the unit.
If you need help setting up another service visit, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
just OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok 2024 product, some app download/installation issues (also read about those on various blog and help sites), service ok, installation guys always in a hurry which is a minus.
I would recommend this to a friendBrand response from Samsung
Posted .DavidB,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Disappointed and Done RIP Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in December 2024, by August 2025, it's completely dead. It doesn't turn on, doesn’t respond at all, and even swapping the power cord didn’t help. Just lifeless. Meanwhile, my 2017 Samsung TV still works perfectly. What happened to your quality? This experience has completely changed my perception of the brand. I won't be buying Samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KayStar,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Beware: or is this one just a lemon?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with this tv. Loved it until we didn’t. After 3 months tv went black. Shut off and we couldn’t get it to power up. Called Samsung customer service. They scheduled repairs with local repair company. Bad power supply. With out TV for almost a month. Guess what. Another 3 months now and tv went black again. Tv and Samsung sound bar went out with in a day of each other. Assuming something in tv is causing power supply to go out. What are the odds. Had 3 Samsungs and never had issues. This one is a nightmare. Now waiting for Samsung to get back to us . Tv is beautiful if we could just use it longer than 3 months at a time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BlaineC,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
77 inch Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and love 4k looks awesome and would buy again
I would recommend this to a friend - Pros mentioned:Picture quality
Nice Telly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is sharp and clear. Also 4k is outstanding
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a great purchase. I am sold on Samsung!!
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV. CLEAR. PERFECT SIZE FOR BIG ROOM. THANK YOU
I would recommend this to a friend - Pros mentioned:Picture quality
S90D Series OLED 4K UHD Smart Tizen TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Easy installation. Worth the money.
I would recommend this to a friend Our New TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 77" Class S90D Series OLED 4K tv is super sweet! We went from a 55" to the 77" and it feels like it's an 85"! So very, very glad we made this purchase!!!!
I would recommend this to a friendDonated to a Smash Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sad to write this review. I purchased almost 14 months ago. Two months after purchase the motherboard went out. I had to wait 12 days for technician (not geek squad) but thankfully covered under manufacturer warranty. Now the same problem is happening. Warranty is expired. I decided to chuck this lemon and purchased a Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NicoleM,
Thank you for sharing your experience with us. Samsung is dedicated to delivering the highest quality product experience, value, and service. Your feedback will be passed along to our product and customer care teams.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Great choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anazing tv with a great picture. Amazing contrast.
I would recommend this to a friendBewear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv less then two months ago, woke up this morning to find out the TV won't turn on. No stand by light or anything. Pretty sure the power board is fried, either way, 2 months in on a 2400 tv! Should not be happening...very disappointed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChristopherB,
We’re sorry to hear about the issues you’re experiencing with your Samsung S90D TV. Please allow us the chance to help by arranging a service appointment to resolve the power issues you're encountering.
At your earliest convenience, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We hope to hear from you soon.
~ Samsung Specialist