Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the TV's picture quality, color, OLED quality, viewing angle, and contrast. However, some customers have expressed concerns regarding the TV's reliability and power supply. A few customers have also noted the TV is heavy. Overall, the positive aspects of the TV seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Amazing Tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for under 2k! Best 77inch for that kind of money
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, though personally I would go with the second generation panel S90C given the huge price differences
I would recommend this to a friend Television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. We buy all of our tvs here. They have such a good deal and great products.
I would recommend this to a friend- Cons mentioned:Reliability
Amazing... Until It Wouldn't Turn On
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has amazing features and loved how bright and vibrant it was. Unfortunately after owning it for 7 months, it suddenly stopped turning on and now waiting in limbo for a Samsung's repair service to repair it. I have also read on multiple sites that this is a common issue for this particular model and size. I would avoid this tv if you want a high quality tv that will actually last.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Matt,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture qualityCons mentioned:Reliability
Wont turn on… dead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv picture but a month in a the tv is dead. No power. Cannot turn it on. Its as if something inside died… very fristrated having paid $2500 for this tv! I exoect much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mjtebb,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
Purchase an LG.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaving a 1-star review since 0 stars is not an option. I purchased this television in December, the first week of February and it has ceased to operate. There is no power to the unit at all despite trying other outlets in the house. Filed a warranty claim with Samsung and selected an appointment time from their website the day it stopped working. The following Monday, a "private scheduling service" informed me that my selected time was not available - forcing me to take a day off work. Then they told me that the television must be removed from the mount before they could work on it. So I will be figuring out how to safely dismount and store a 3-month-old 77" television at my inconvenience. Purchase the LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kaleb,
We're very sorry to hear of your experience with Samsung's S90D, as well as with your service appointment. Please do keep in mind that our service does not cover your wall mount. For service, it is the responsibility of the customer to unmount and remount the unit.
If you need help setting up another service visit, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Superior model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peak performance! Theater like experience in your home
I would recommend this to a friend 2 day life span
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 days then just stopped. Didn’t trip a circuit breaker. Verified wall outlet worked. Tried charging remote and using manual button on television, but the red light that indicates power supply to the tv wouldn’t even turn on. Tried another wall outlet for good measure. Checked cable connection points for arcing or signs of bad fit. Nothing helped. Had to return the TV and replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelS,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
One of the best TV's on the market for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a fan of gaming and want your games to look and run the best they can, do yourself a favor and buy this TV. The frame rate for my games has never seen such good numbers and the performance of my PC and consoles is maxed. Highly recommend!!!
I would recommend this to a friend- Cons mentioned:Reliability
Television died after 4 months and minimal use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 4 months and probably only about 30 hours of actual watching time the television completely died. The tv short circuted, tripped our breaker box, we had to hire an electrician to fix it. The television wont turn on now, everything else connected to the same breaker is fine. After doing some research these tv’s are known for this issue, were under warranty so someone is coming to fix it but now we will have a refurbished product, its unacceptable to charge this much for a tv and have it die in less than 6 months and practically no screen time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Martinczer,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Peng leng
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my living room!! Experience like incthe movie.
I would recommend this to a friend TV and sound bar installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad that installed everything was very informative and super helpful with helping me understand everything!
I would recommend this to a friendBest purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it i recomend it the price is worth it looks really nice on my wall
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great streaming performance. Love that it works with Alexa.
I would recommend this to a friend - Pros mentioned:Picture quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the detail and size. Looks as advertised.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice Telly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is sharp and clear. Also 4k is outstanding
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV ever!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing TV, the picture is so clear it looks like real life. I highly recommend this TV
I would recommend this to a friend - Cons mentioned:Reliability
This TV will stop working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 77” variant of this TV has a widespread issue with the PSU. After weeks or months of use, it will shut off and not turn back on without having it serviced. Samsung support is abysmal. Between this and my fridge, calling Samsung Care has become part of my daily routine. Always good for a laugh.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JPut,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a great purchase. I am sold on Samsung!!
I would recommend this to a friend Another gem from Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing compares to Samsungs TV’s! Our last one surpassed newer models for past 15 years plus
I would recommend this to a friend
