Customer Ratings & Reviews
- Model:
- QN77S90DAFXZA
- SKU:
- 6578065
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the excellent picture quality, amazing color, phenomenal viewing angle, and great contrast of the 77" Class S90D Series OLED 4K UHD Smart Tizen TV (2024). However, some customers have expressed concerns about the product's reliability and power supply. A few customers also noted that the TV is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Amazing Tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for under 2k! Best 77inch for that kind of money
I would recommend this to a friend - Cons mentioned:Reliability
Television died after 4 months and minimal use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 4 months and probably only about 30 hours of actual watching time the television completely died. The tv short circuted, tripped our breaker box, we had to hire an electrician to fix it. The television wont turn on now, everything else connected to the same breaker is fine. After doing some research these tv’s are known for this issue, were under warranty so someone is coming to fix it but now we will have a refurbished product, its unacceptable to charge this much for a tv and have it die in less than 6 months and practically no screen time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Martinczer,
We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Reliability
Purchase an LG.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaving a 1-star review since 0 stars is not an option. I purchased this television in December, the first week of February and it has ceased to operate. There is no power to the unit at all despite trying other outlets in the house. Filed a warranty claim with Samsung and selected an appointment time from their website the day it stopped working. The following Monday, a "private scheduling service" informed me that my selected time was not available - forcing me to take a day off work. Then they told me that the television must be removed from the mount before they could work on it. So I will be figuring out how to safely dismount and store a 3-month-old 77" television at my inconvenience. Purchase the LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kaleb,
We're very sorry to hear of your experience with Samsung's S90D, as well as with your service appointment. Please do keep in mind that our service does not cover your wall mount. For service, it is the responsibility of the customer to unmount and remount the unit.
If you need help setting up another service visit, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture qualityCons mentioned:Reliability
Wont turn on… dead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv picture but a month in a the tv is dead. No power. Cannot turn it on. Its as if something inside died… very fristrated having paid $2500 for this tv! I exoect much better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mjtebb,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Superior model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peak performance! Theater like experience in your home
I would recommend this to a friend - Pros mentioned:Picture quality
Fantastic TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, though personally I would go with the second generation panel S90C given the huge price differences
I would recommend this to a friend One of the best TV's on the market for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a fan of gaming and want your games to look and run the best they can, do yourself a favor and buy this TV. The frame rate for my games has never seen such good numbers and the performance of my PC and consoles is maxed. Highly recommend!!!
I would recommend this to a friend- Cons mentioned:Reliability
This TV will stop working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 77” variant of this TV has a widespread issue with the PSU. After weeks or months of use, it will shut off and not turn back on without having it serviced. Samsung support is abysmal. Between this and my fridge, calling Samsung Care has become part of my daily routine. Always good for a laugh.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JPut,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Peng leng
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my living room!! Experience like incthe movie.
I would recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best brand I’ve ever owned, with this purchase it makes 4 I now own.
I would recommend this to a friend- Pros mentioned:Picture quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the detail and size. Looks as advertised.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great streaming performance. Love that it works with Alexa.
I would recommend this to a friend - Cons mentioned:Power supply
The power supply of this model of TV breaks often.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.his TV broke after 37 days of using it. Doing some research, it seems this model has a problem with the power supply breaking constantly. DO NOT BUY THIS TV! Also, warning before buying from Best Buy, if they sell you an item that dies after 14 days of purchase, they won't take it back. Oh, unless you gave them more money before the purchase. Terrible business practice. They would rather have unhappy customers that will never come back then satisfied customers who will repeat their business. I've bought a few TVs from Best Buy over the last decade, but no more. Not a good experience with Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MattJ,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Nice Telly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is sharp and clear. Also 4k is outstanding
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a great purchase. I am sold on Samsung!!
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV ever!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing TV, the picture is so clear it looks like real life. I highly recommend this TV
I would recommend this to a friend Samsung 77 S90D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the television picture is good, but I was expecting better picture quality based on all the reviews by so called experts.
I would recommend this to a friend- Pros mentioned:Picture quality
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv is great picture sounds awesome installers were nice great price .
I would recommend this to a friend - Pros mentioned:Picture quality
Great quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV purchase. Provides a clean and crisp viewing anytime of the day.
I would recommend this to a friend - Pros mentioned:Picture quality
77 inch Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and love 4k looks awesome and would buy again
I would recommend this to a friend
