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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 824 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, large screen, price, and easy setup of the 82" Class - LED - Q6F Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as amazing and the colors as fantastic. Customers appreciate the large screen size and find the TV easy to operate and integrate. The price is also seen as a positive aspect, with customers stating that it is a good price for the size. On the downside, customers are negative about the weight and expensiveness of the TV. Some customers find the TV to be very heavy, while others mention that it was their most expensive purchase ever.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 824 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. The size,clarity, smart television, sound,everything is just perfect with this television. I can not wait until football season, therefore my friends can see the quality of the television. Definitely worth the money. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints. This TV is exceptional and it's literally like having your own movie theater screen in your home. The picture quality is beyond awesome, and there are so many extra features. Won't be buying a TV for a long time, so I'm glad I went with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for media room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found this TV and my husband fell in love. Great color saturation. Picture is crystal clear and built in sound is pretty good. . It doesn't have an anti-glare screen so you have to adjust your ambient light but that's a pretty minor thing. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Viewing Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a projector and a 120" screen I thought I would be disappointed. I am more than happy and the cec connections finally all work on a tv. only remote I need for all of my devices is the one in thebox.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It is big.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the 75" but they only had the 82" available so I went with it. I had an old 54" 720 plasma, so this is a big change. It is a little weird watching shows. The whole look is so different. I had to do some adjustments for shuttering during some movements, but it seems to be better. The picture looks almost too real and exact when I watch broadcast shows like CSI, but Game of Thrones is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Huge TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest television I have ever bought and it’s like a movie theatre. It’s on a tv stand I had to mount it to the wall with hooks just to be sure it wouldn’t tip over by accident. My opinion is it’s too big to hang on a wall. Picture is great and sound is ok as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item and love the picture. It did go out after a few months use but Samsung service came right out and replaced the boards inside. Has been working great since April 2020 now. Keeping our fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV for movies

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and was so impressed with the quality and package it came with. The sound bar from Samsung is unbelievable as provides awesome quality sound and makes you feel you are in a movie theater with sound effects that are unreal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i replaced an older Sony projector system with this 82" as i already have a 58" QLED in another part of the house. so far so good except we have too may remotes to keep track of as the universal one they sold us during the install isnt very universal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products. This TV is huge. It has a great picture for the price. I feel the next step up TV might have more clarity, but I wasn't willing to make that purchase. I haven't tried 4K yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best TV I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new Q6FN. It is BIG and the picture is great! The skin tones are very good and the detail in the picture is excellent. Individual hairs on the head are easily visible. Just a pleasure to watch this TV! No downsides at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit at times the screen is choppy. When you first turn it on the screen is trying to catch up so the frames are kind of pixelated. But after a while its okay. The sound it cool, the processor is fast. It is a great value for the size. I dont see myself paying over 3k for a tv when you can buy a car with that same money. But they offered a gift card with it so it worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    White Spots Everywhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Samsung 82” TV for over 4 months. When I first got the TV, the picture was amazing with minimal ghosting. Then about 2 weeks ago bright white spots showed up everywhere. It gets worse every day and now you don’t want to turn it on to watch a movie because that is all you can see. The only time it goes away is if you are watching a football game or something very bright that covers the entire screen. Samsung will walk you through steps to correct the image but it only enhances the horrible bright white spots. They then asked me to go to the troubleshoot it yourself option and look at the preloaded image on the screen to see if I notice the white spots. Take in mind the picture covers the entire screen and is a picture of an extremely bright scene at the beach. Of course you are not going to see it in a picture like that. By far the worst TV I have ever purchased. If you only like to watch sports that are very bright and cover the whole screen, you won’t notice it. If you like to watch anything else such as movies, Netflix, HULU, Amazon Prime, TV Shows, I would recommend to shop for another TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DLW235:

      Thank you for sharing your review on Costco.com and BestBuy.com. I am very sorry for the unfortunate issue you are experiencing with white spots.

      Please do reach out to us again for assistance with warranty service. You can contact us at:

      1) Phone: 1-800-SAMSUNG (ask for TVs)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      Again, my apologies for the disappointing issue. We look forward to hearing from you and assisting towards a solution. Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing. I can’t believe how clear the picture quality is even if it’s not 4K programming. The 4K programming it is so clear it’s like real life. So glad we bought this TV is been a great thing for our family and watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is an excellent value! Beautiful picture, great feature set and huge 82 inch screen. Opted to buy a series 6 TV over a smaller series 7 or 8 at a similar price point and honestly picture quality is close enough not to notice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this for a while now and very happy with this purchase. I have it on the wall raised up and perfect height for movies. Make sure you check lights as there could be an issue with glare

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Outstanding clarity and brightness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our Samsung 63" 3-D tv to this 82 QLED with HDR. Outstanding in every area, brightness, clarity of both 4k and up-converted sources. Side angle viewing is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a long time to find the tv I wanted it turned out to be this one very nice picture easy to setup. Not the best tv on the market but if your looking to have a great 4K setup this is the one to get for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV GO SAMSUNG!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is so clear and colorful. Adjust automatic to room light. A great promotion that I couldn't pass on. I wanted this TV since it was $3500 but decided to wait, Now at $2700 plus $200 gift card, Can't beat that.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Setup

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote could be more user friendly. Setup could have been easier.

    I would recommend this to a friend