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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 824 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, large screen, price, and easy setup of the 82" Class - LED - Q6F Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as amazing and the colors as fantastic. Customers appreciate the large screen size and find the TV easy to operate and integrate. The price is also seen as a positive aspect, with customers stating that it is a good price for the size. On the downside, customers are negative about the weight and expensiveness of the TV. Some customers find the TV to be very heavy, while others mention that it was their most expensive purchase ever.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 824 reviews
  • Rated 5 out of 5 stars

    Awesome Picture Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV from Best Buy for our entertainment area in our home and it does NOT disappoint! The specs on this TV are great and would recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and the picture is great overall but U-verse can barely keep up with it. For now I’m pairing with an Apple TV

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Tv for two years. Have noticed that as it has gotten older the device started slowing down, and we would suddenly lose the picture here and there. It would eventually come back, but still it was not acting appropriately. The TV at 2 years and 2 weeks has completely given out and our 2 year warranty expired literally 2 weeks ago. on a 3k+ purchase. As big as it is and as big as a purchase, I would not recommend it, or as soon as it starts giving you issues take it in to get looked at. It literally has a two year life time on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have had Samsung products in the past they have all performed very well this t v is also outstanding look forward to many hours of enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. 6 pixels died within a year. Samsung had the screen replaced at my house under warranty. Very delicate screen as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, color is vibrant, crisp and sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend these products. The Geek Team that installed my tv, mounted it and the surround sound were friendly, professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for movie night!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our media room after going back and forth for a TV or projector. Went with the TV for clarity and included speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great TV except for WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is great. Has great picture and remarkably good sound for a TV. Where it falls short though is with the WiFi. After about 2 weeks the WiFi would randomly stop working to the point I would have to reset the network settings and reconnect to the WiFi. The problem continued and contacted Samsung Who had me change several of the advanced settings on the TV which worked for about 2 hours before the issue resumed. Then within 24 hours the TV would not connect at all. Ended up returning it the following day and went with this years model instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    get it... its a good TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and put it on my Best Buy card for more points. it's a great unit... would definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tv ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best tv i ever had the image is great and with the HDR the picture is eye popping love it. i will buy samsung tv again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not moved in to my new house yet but have been looking at this tv for along time. I can’t wait until football season so I can really enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a big difference

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the same quality from the past 2 years. Is suppose to be much better picture quality but I consider the Samsung’s TV a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great installation crew. Sales person spent time explaining the product and when I left store I felt good about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is very happy with this TV. Best Buy representative was very informative and great at advising. Very happy with this choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything's great shipping and purchasing was all satisfactory even other purchases All no hassles no problems great picture...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying it 82inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.... I did some research on this tv before I bought I and I think it's a good buy for the price i got it for at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart tv with great picture!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this tv before it went discontinued. Overall image and the speed of browsing thru the tv are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp, Clean picture in low light!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an 80"+ television. Worked seamlessly within my home automation network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas to me !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this tv for awhile now and today it finally showed up and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin cool and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great, no complaints. Every time a friend sees it they say “guess we are doing the Super Bowl here”

    I would recommend this to a friend