Customer Ratings & Reviews
- Model:
- QN82Q6FNAFXZA
- SKU:
- 6202114
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, large screen, price, and easy setup of the 82" Class - LED - Q6F Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as amazing and the colors as fantastic. Customers appreciate the large screen size and find the TV easy to operate and integrate. The price is also seen as a positive aspect, with customers stating that it is a good price for the size. On the downside, customers are negative about the weight and expensiveness of the TV. Some customers find the TV to be very heavy, while others mention that it was their most expensive purchase ever.
This summary was generated by AI based on customer reviews.
Great Services and offer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Services and offer, the best approach and support.
I would recommend this to a friendAwesome for the big game!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality from a proven trustworthy name, Samsung!
I would recommend this to a friendAwesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product...................................
I would recommend this to a friendIt is very great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The description is exactly as shown on the website
I would recommend this to a friendTV has issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked fine for 2 months and then had a line at the bottom of screen. It also started going black at random, still had sound. I called Best Buy but it was out of their 30 day return window. I called samsung and they sent a technician with replacement board. It did not correct issue. Now I am waiting on replacement screen panel. Part is there but no technicians available until 2 more weeks. It will be 3 weeks without a tv if that fixes the issue. I encourage you to look up problems with this tv other than the reviews on best buy. I think you will be surprised.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Peanut1234,
I am very sorry for the issues you have encountered with your Q6F TV and understand your frustration. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
- Samsung Ambassador
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for the price... Has good image ...I would recommend for any one looking to buy a big TV...
I would recommend this to a friendPretty good for such a big tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has great features and everything I want in a smart tv. I feel color isn’t as sharp as it should be.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Broke by day 59
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the picture is great because it's a Samsung so we all know that. However, the light panel is broke already and the warranty is beyond a bad joke. Broke 12/29 and still no fix in sight. If you want to roll the dice go ahead but I would check the Sony out at 85" for $200 more it's the better buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .VBJEEPGUY,
I am very sorry that you experienced broken panel and delayed warranty service.
Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, my apologies for the inconveniences you have had. We do hope to hear from you.
- Samsung Ambassador
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the tv, make sure you buy a soundbar as the speakers in these new $$$ TVs are horrible.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All Good gonna keep checking for another when a sale comes up within the next 3 months.
I would recommend this to a friendGreat for first 11 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for the first 11 months, now we are on our third service repair through Samsung due to horizontal and vertical lines appearing in the middle of the screen. I love the TV otherwise. We may be looking at a complete replacement after having the Samsung repair team replace the Glass/LCD twice.
No, I would not recommend this to a friendBeautiful picture, but the "Smart" is not so great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we found out that settings aren't saved unless you create a Samsung account and connect your tv to it. (Things like connected device names,etc). Also the accessibility functions seem to randomly stop working. If you're getting it for someone with vision issues you might check other brands accessibility first.
I would recommend this to a friend82 inch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Great product and I highly recommend it. Best bang for your buck
I would recommend this to a friendAmazing picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, the only reason I'm giving it a 4 is because it doesn't have PIP.
I would recommend this to a friendGood Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Unfortunately my tv was defected. And I’m getting a replacement
I would recommend this to a friendGood TV, subpar sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but subpar without soundbar. could not make soundbar work right.
I would recommend this to a friend- Cons mentioned:Setup
Year-end review. Kaput!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV a little over year ago. Since then, well... it's crapped out. Not as far as function, just quality. Several burn areas on screen, and the unit constantly puts me into setup mode after turning the TV on again after it's been left alone for more than an hour. Really disappointed. Cost me around 5k. Best Buy left me out to dry on this as well with the Geek Squad protection. They won't repair something that isn't broken. And since the issue is more about quality than function, it means I have to live with it. Lame all around
No, I would not recommend this to a friend Great TV for my wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works fine, was great that delivery was included.
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
I would recommend this to a friendLight bleed tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave out on me in 3 years thank god i had the geek squad warranty they replaced my tv it had light bleeding and looked horrible
No, I would not recommend this to a friend