Customer Ratings & Reviews
- Model:
- QN82Q6FNAFXZA
- SKU:
- 6202114
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the picture quality, large screen, price, and easy setup of the 82" Class - LED - Q6F Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as amazing and the colors as fantastic. Customers appreciate the large screen size and find the TV easy to operate and integrate. The price is also seen as a positive aspect, with customers stating that it is a good price for the size. On the downside, customers are negative about the weight and expensiveness of the TV. Some customers find the TV to be very heavy, while others mention that it was their most expensive purchase ever.
This summary was generated by AI based on customer reviews.
Don’t Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My parents bought this tv 2 months after purchase the screen would turn completely black as you were watching tv and you were able to still hear the audio. Reached out to Samsung and the keep on delaying the service appointment. Now we will not be able to watch the Super Bowl. Thanks Best Buy and Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bert,
I am very sorry that black screen issue has developed and made the TV unwatchable for the big game. I sincerely apologize for the letdown.
Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
- Samsung Ambassador
- Cons mentioned:Reliability
tv broke after 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. Mine died after 60 days. I will never buy a samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .brokentv:
Thank you for purchasing the Samsung Q6F Smart TV. I am sorry to hear that you are experiencing issues.
So that we can better understand your issue and assist towards a solution, please reach out to Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Great picture, poor quality control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV as Open Box, was told returned because it was to big and only GeekSquad had touched the TV. 2 weeks later, none of the HDMI ports work. Reset TV and sat on phone with Samsung support for an hour with no resolution. Samsung support told me They could send repair person but I should return since it was so new. Very disappointed as I have 2 other Samsung TV’s that have never given me an issues, but I will have to go with Sony as replacement.
No, I would not recommend this to a friendscreen size perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blurry faces on basketball games need to be calibrated or something i hope
No, I would not recommend this to a friend