Customer Ratings & Reviews
- Model:
- UN85TU7000FXZA
- |
- SKU:
- 6485132
Customer reviews
Rating 4.7 out of 5 stars with 780 reviews
(780 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, size, and price of the 85" Class 7 Series LED 4K UHD Smart Tizen TV. Many appreciate the ease of use and the vibrant colors. While some found the remote control less intuitive and the TV heavy, the positive feedback on picture quality and value for money outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Size is good image quality trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was abysmal. Thought smsung put put quality products but couldnt even get 4k picture. I guess its what you get for $1000.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ThatGuy,
Thank you for sharing your thoughts on your TU7000 TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve picture clarity:
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
5) Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price, amazing picture! Definitely worth it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Our new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids loved is like a theatre at home really nice tv
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value - Very clear image, looks great,..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice a good tv, very nice picture and audio, excclente..
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price! Easy to install and easy to work with
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great entry level TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level TV, Picture is great, sound is ok. Think it is a good value at a $1,000.00
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture…Sound?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and easy installation. Sound quality is not as good as the 8000 series.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and picture with Direct TV receiver, but I wish it had more HDMI cable availability
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound could be better. Volume seems low. You would have to get a sound bar to get better sound
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im pretty sure this it my 3rd 7 series but the biggest I've ever bought. We recently moved and my 55 wasn't going to cut it in our mich larger living room. Love these TVs. Sound is a little lacking but what do you expect from a thin tv, paired with Samsung soundbar and surround setup.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tv Mogul
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the TV lwith a piece of mind..... Planning on getting yet another for the other room.
I would recommend this to a friend Rated 3 out of 5 stars
Not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not been a year and the tv is not connecting to my internet I tried wired and wireless
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good 85" for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 85" - it's a good deal. Blacks could be better and the UI could be a bit better.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV great! Remote looks like older model SAMSUNG stero remote and awkward to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Solid buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy was expecting a subpar product and got an exceptional tv!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is clear and the 85” size looks perfect in my livingroom
I would recommend this to a friend Rated 3 out of 5 stars
Remote issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote not working................................
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. We love it. It’s a really nice quality TV
I would recommend this to a friend - Cons mentioned:Remote control
Rated 2 out of 5 stars
85 inch Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. The remote though, not so much. The remote lags.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I’m sorry to hear about the issues you’re experiencing with your remote control lagging.
To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
I also recommend changing out the batteries on your remote control.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor


















