Customer Ratings & Reviews
- Model:
- UN85TU7000FXZA
- SKU:
- 6485132
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, size, and price of the 85" Class 7 Series LED 4K UHD Smart Tizen TV. Many appreciate the ease of use and the vibrant colors. While some found the remote control less intuitive and the TV heavy, the positive feedback on picture quality and value for money outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, my husband and I love it!!
I would recommend this to a friend- Pros mentioned:Price
Good for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv for what it cost, I am pleased with my puchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi LK01,
Thank you for purchasing Samsung’s Crystal UHD 4K TU7000 Smart TV. The Crystal Processor 4K transforms everything you watch into 4K. Its crisp, clear picture is 4x the resolution of Full HD.
You can contact Samsung Customer Support with any questions or concerns with usage, features, or how to best optimize your settings. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good. Staff explained and answered all my questions. Helped me compare items
I would recommend this to a friendBad backlight after 1 year warranty expired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top half of the screen is dark after 1 year warranty is expired. Tried all recommendations for resetting TV, changing HDMI cables and software updates to no avail. Backlight issue as many have described. No good.
No, I would not recommend this to a friend85 inches TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the Tv is great my only concern is that just have two HDMI ports
No, I would not recommend this to a friendPic quality. Big TV but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality isn’t all that great. It’s good but not great
No, I would not recommend this to a friendWow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price not a 5 star due to lack of hdmi
I would recommend this to a friendPretty good but issues with frame rate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but watching sports you can see pixelizations.
I would recommend this to a friendGood tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but had an issue with the wifi connection kept loosing password.
I would recommend this to a friend85" review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too new to rate needs more time to assess the performance
I would recommend this to a friendTv mounting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians did a wonderful job mounting all three TVs
I would recommend this to a friendGoodbye money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kiss your money goodbye. I have a non working tv that they said the screen was cracked in in corner. Of course there is no visible touchable crack.
No, I would not recommend this to a friendPlease do not buy this TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit constantly resets itself in the middle of watching TV. They’re also are light Spots in the viewing area, similar to clouds
No, I would not recommend this to a friendVery Wide Stands, Good luck finding a TV Console
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to find a TV Console that this thing can actually sit on. The TV legs are 15.5" wide, and most TV consoles are between 14-15inches in depth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DTTN,
Thank you for purchasing this Samsung TV. I am sorry that your experience with this TV did not meet your expectations. Please know that you can also wall mount your Samsung TV with any mount with a VESA Map of 600x400mm.
Should you need assistance with features or usage, please contact Samsung Customer Support. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Junk tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year old stopped turning on. Junk. Spend more on a better model.
No, I would not recommend this to a friendbroken tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken withing 6 months. looks alright when its working
No, I would not recommend this to a friendOnly thing good is the PRICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality. Images are darker and not as clear with no option to make them brighter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Paul,
It’s unfortunate to hear you’re not fully satisfied with your TU7000 TV’s image quality. If the picture you’re seeing is not to your liking, there are several picture settings you may want to try adjusting.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Owner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV only worked for 1 month before giving up. Best won't take back, so Im stuck with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RakeshD,
I'm very sorry that your TU7000 TV is no longer functional. Please know we back this TV with a 1-year year limited manufacturer's warranty, including authorized repair for manufacturer defects, if purchased brand-new directly from an authorized seller.
Please give us a chance to make this right by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
85 inch T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just o.k. Sound quality really suck. You would need to add sound system.
I would recommend this to a friendBrand response from Samsung
Posted .Hi PuthearyS,
Thank you for sharing your thoughts regarding the TU7000 TV’s sound quality. To tune the sound to your liking, you may want to try adjusting several sound settings to suit your personal sound preferences.
You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only ok. Are you kidding I actually have to write this much?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Larry,
Thanks for taking a moment to review Samsung’s TU7000 TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor