Customer Ratings & Reviews
- Model:
- UN85DU6950FXZA
- SKU:
- 6606916
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and size of the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024). However, some users experienced issues with the TV's functionality, including occasional freezing, reboots, and Wi-Fi connectivity problems. A limited number of HDMI ports was also a common complaint among some customers. Despite these drawbacks, many found the large screen size to be a significant advantage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Awesome Samsung 85"!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So affordable, easy to setup and picture quality is great!
I would recommend this to a friend - Pros mentioned:Picture quality
Parents love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to use. Was my fathers retirement gift
I would recommend this to a friend Solid Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good tv for the price. Samsung could do a little better with the sound quality.
I would recommend this to a friend- Pros mentioned:Picture quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best picture and quality even the sound! Love this
I would recommend this to a friend Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Tv for the past half year and it’s great no problems
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture , bad quality of sound , and also loses WiFi connection and turns off randomly
No, I would not recommend this to a friendBrand response from Samsung
Posted .AdrianR,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
For further assistance, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Samsung 85” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.85” Samsung TV purchased at Emeryville BestBuy. Was shopping for a 75” and salesman showed us this TV for a small increase. Well worth the investment.
I would recommend this to a friendMy TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect restarts from time to time but works good.
I would recommend this to a friendGreat TV, not in store for pickup as website said
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Ultra High Definition, 85” $699.99. What’s not to like?? Really happy with my purchase. The only thing was the website said it was available in store for pickup, I waited 10 days for it to arrive via shipping. It was fine by me though as it was free shipping.
I would recommend this to a friendWall mount for 85 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sure which wall mount to select for our 85 inch television. After reading the description we chose this one and it is perfect! It tilts down, to the rigth and to the left. You can also pull it from the wall.
I would recommend this to a friend- Cons mentioned:Functionality
Great price bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is bad and the functions are different than other samsung devices. Should have paid a little extra for better product
No, I would not recommend this to a friendBrand response from Samsung
Posted .JavierP,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Samsung tv 85 "
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brian the store manager I think gave me excellent service every step of the way,,, I'm very happy with my purchase and have no problems with it at all and wish I dealt with people like Brian more often than my business
I would recommend this to a friendTelevision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes your living room feel like if you’re in a movie theater.
I would recommend this to a friendSamsung 85''
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with a great price!!! easy to setup and great apps!!
I would recommend this to a friendDecent TV but poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent TV overall; however, the sound system is poor. Be sure to get a soundbar, trust me.
I would recommend this to a friendSuper easy to set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for about a month now and it's AMAZING! Not only was the packaging super supportive it was easy to disassemble. All around it was a great experience to buy and assemble!
I would recommend this to a friend- Cons mentioned:Hdmi ports
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have seen the red flag , a samsung tv for for grand and on sale for 699.00 ya because they cant sell them picture is trash , sound trash, functionality trash only two hdmi slots remote trash! Dont waste your money ! Now I have to take my TV down and take it back!! Smh I’m disappointed in you Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tonylemonade,
I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6950 TV. Your feedback is important to us and will be shared with our product teams.
If you have not returned your unit, we are available and happy to assist you with troubleshooting or to set up a warranty appointment. There are setting adjustments available to help improve picture and sound quality.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
~Samsung Pro
- Cons mentioned:Functionality
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***DO NOT BUY!!*** Less than 30 days old and we have already had Samsung tech out to replace motherboard and tv still freezes while streaming. Samsung refuse to replace unit and we didn’t start claim until after the return date for Best Buy even though the problem started from the 2nd day we had it. Bought a Samsung product thinking the quality would help us avoid something like this but neither Samsung or Best Buy want to stand behind this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MelissaS,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better investigate this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
A pretty solid TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is pretty good for the money. If you have the extra money I would go for the QLED…
I would recommend this to a friendSamsung TVs are the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the tv. But it came with a factory default screen where the corner was rippled. Best Buy did an amazing job for replacing it and on top of that this is the best freaking TV. We are seeing SAMSUNG people for life.
I would recommend this to a friend