Customer Ratings & Reviews
- Model:
- UN85DU6950FXZA
- SKU:
- 6606916
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and size of the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024). However, some users experienced issues with the TV's functionality, including occasional freezing, reboots, and Wi-Fi connectivity problems. A limited number of HDMI ports was also a common complaint among some customers. Despite these drawbacks, many found the large screen size to be a significant advantage.
This summary was generated by AI based on customer reviews.
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've in the market for a while until I found this very good deal. Nice TV.
I would recommend this to a friendBest Buy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job came fast and I love my tv. Also the delivery was super easy and so was the set up
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality TV for a great price. Easy to set up and looks great in the room.
I would recommend this to a friend86 in tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pic isnt very good. Slow start up. Then it needs a sound bar, because there is little sound. Geek squad wanted to charge 300.00 to hook it up, i cancelled it due to the fact we will be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LisaM,
If you have not returned your unit, we are available and happy to assist you with troubleshooting or to set up a warranty appointment. We can help walk through settings adjustments and discuss our great soundbar options! You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
~Samsung Pro
Smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 85" tv was worth the money. Recommend this TV for the price
I would recommend this to a friendgreat value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new 85" tv. The people that delivered and set it up was fantastic. Can't beat the price either.
I would recommend this to a friendNo sound quality. Need a soundbar for this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really disappointed with the sound. My older Hisense 70” has a better sound, this samsung I always have to put in volume 80. Samsung really disappointed me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lina,
Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my front reception office, very grand and great visuals
I would recommend this to a friendGreat TV! Great Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product!!! Delivery crew was on time and friendly.
I would recommend this to a friendPerfect TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for mine and my wifes bedroom and it is geeat.
I would recommend this to a friendsteve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to review what I do not have. This was supposed to be delivered 3 weeks ago and still has not been delivered. I was called the day of delivery and told would not deliver with no information on why. Ask to be called back by the store manager and never was. Then was called by Best Buy delivery and told it would deliver the next week. Delivery never happened and no call or communication that it would not deliver. I called the next day and was told it will now deliver next Tuesday 12th which is a entire month from purchase and still do not have. customer support as best buy is a joke and no help. I hope you listen to the conversations if they were recorded. Not sure I will ever purchase again from Best Buy. Company customer support and delivery service is completely incompetent and at best a joke. Hopefully I will get the two tvs ordered soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SteveC,
Thank you for letting us know that you have not received a your DU6950 TV. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new 85"-inch TV. I have it up in my movie room. Very satisfied!!!!
I would recommend this to a friendAlsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alsomeèeeeeeeeeeeeeeeeeeeeeeeeeeeeeweeeeeeeeeeeeeeee
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv and the price very much thank u for everything
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like the speaker. It would sound better with a sound bar. Great tv!
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal amazing TV love the graphics. Absolutely love it.
I would recommend this to a friendHuge samsung tv screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth it with that price very recommended if you have a large living room
I would recommend this to a friendnone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great item for an excellent price just for entertainment in home with the family.
I would recommend this to a friendSamsung tv is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding tv has everything in it I was looking for absolutely best purchase
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal... Happy to use it in our. center...
I would recommend this to a friend