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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 362 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality and size of the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024). Some customers have reported issues with the TV freezing while streaming. A few customers have also mentioned the limited number of HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 362 reviews
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY THISSSSSSS NEOW!! It’s exactly what you’re looking for at the price you love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item looks great, great install, would highly recommend again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing. Clarity is epic and I love all of the features Samsung has to offer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is low and colors bad i not recognized this tv

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoseO,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Best Buy review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job came fast and I love my tv. Also the delivery was super easy and so was the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've in the market for a while until I found this very good deal. Nice TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new 85" tv. The people that delivered and set it up was fantastic. Can't beat the price either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV for a great price. Easy to set up and looks great in the room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No sound quality. Need a soundbar for this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really disappointed with the sound. My older Hisense 70” has a better sound, this samsung I always have to put in volume 80. Samsung really disappointed me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lina,

      Thank you for sharing your thoughts regarding the DU6950 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 3 out of 5 stars

    86 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pic isnt very good. Slow start up. Then it needs a sound bar, because there is little sound. Geek squad wanted to charge 300.00 to hook it up, i cancelled it due to the fact we will be returning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LisaM,

      If you have not returned your unit, we are available and happy to assist you with troubleshooting or to set up a warranty appointment. We can help walk through settings adjustments and discuss our great soundbar options! You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.

      ~Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 85" tv was worth the money. Recommend this TV for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV! Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product!!! Delivery crew was on time and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my front reception office, very grand and great visuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new 85"-inch TV. I have it up in my movie room. Very satisfied!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great item for an excellent price just for entertainment in home with the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the speaker. It would sound better with a sound bar. Great tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for mine and my wifes bedroom and it is geeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge samsung tv screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it with that price very recommended if you have a large living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv and the price very much thank u for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv has everything in it I was looking for absolutely best purchase

    I would recommend this to a friend