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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 362 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality and size of the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024). Some customers have reported issues with the TV freezing while streaming. A few customers have also mentioned the limited number of HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 362 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to watch sports on really enjoy the picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85” Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv clear screen perfect for my living room space

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works awesome, ill give it 5 stars, the fisrts one was damaged, we returned no problem, the second one is perfect. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV. I would recommend purchasing this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, bright color and 2 option to install legs or stand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv! Works perfect and the quality is so good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv , nice price, ill be waiting for what’s coming next

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Amazing tv perfect size for large walls

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Theater

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and some quality are amazing. This is in my living room and mounted. I’m enjoying every moment it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the $

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Works great for watching games. Overall, good value and the picture is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85in tv Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv it’s a clear picture thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Larger than large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T.V Great experience with Best Buy delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    85 Baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing, I love its size and it picture. The only down fall is no spot for optical cord and the screen is thin. So applying the smallest amount of pressure looks like it will damage the tv.

    I would recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    IF I COULD GIVE ZERO STARS I WOULD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two Samsung TVs, including the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024) from Best Buy, and both have been a complete disaster. Within the first month, both TVs developed significant issues, proving Samsung’s quality control is utterly deplorable. This particular model suffers from a infuriating defect that causes it to reset every single night, disrupting my viewing experience and rendering the TV borderline unusable. It’s a clear manufacturing flaw, yet Samsung’s customer service has been an absolute nightmare to deal with. They dodge their warranty obligations with every excuse in the book, leaving me stuck with a defective product. My previous Samsung TV was so problematic I had to throw it out, and now I’m forced to endure this one’s daily resets because Samsung refuses to honor their warranty or take responsibility for their shoddy craftsmanship. Save your money and avoid Samsung TVs at all costs. Their products are unreliable, and their warranty is nothing but empty promises. I deeply regret my purchase and will never trust Samsung again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Carlos,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better assist, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! No complaints, very vibrant and easy to work my husband loves it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is amazing and exactly what we wanted,, I purchased this for our 7 year wedding Anniversary.....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture! Tv also has great speakers, we didn’t have to hook up our surround sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV great apps, great sound, easy to use, this is the best TV I have ever had in my life.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    M

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, I had to call home services to reboot it, and I have had zero issues since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product specially for the price. Only wish the sound was a little better but we love it! We added a sound bar which makes it great! Will definitely recommend.

    I would recommend this to a friend