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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $749.99

Customer reviews

Rating 4.3 out of 5 stars with 358 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality and size of the 85” Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024). However, some users experienced issues with the TV's functionality, including occasional freezing, reboots, and Wi-Fi connectivity problems. A limited number of HDMI ports was also a common complaint among some customers. Despite these drawbacks, many found the large screen size to be a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 358 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. it works well with excellent picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great the picture and the sizebis perfect for our living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, very good image, excellent product and I love the TV image, very good product

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Best service and product from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Best Buy gives the best service. That’s why i always go Best Buy. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New SAMSUNG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV,. Perfect picture great value for the price. You cant go wrong with best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy Best Buy good and quality product and affordable go to Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    don`t forget to buy the surround sound with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal however you will want surround sound because the sound isn`t good at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, I would definitely recommend getting this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase! TV is a great size with alero design, perfect for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gift for mother.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great tv, from the picture looking great to the sound being good as well. My mom's loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 85" samsung tv makes a great addition to my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m enjoying my new 85 inch Samsung tv. Great picture and great quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SamsungTv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it’s amazing it makes it sound like at home movie theater. I am thrilled with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got thia tv for the day room, its nice size has lots of apps and features. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price can’t go wrong. Love my 86 inch tv! It’s like a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch tv review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the tv is perfect and it feels like a movie theater in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Check it carefully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $650; that's the only way I would have kept it. went through three of them because I kept finding dead pixels. My current one has dim corners but I'm tired of trying to exchange it. The picture quality is decent but I think the Samsung brand takes a hit with this model. I used to be an only Samsung guy; those days are over after this tv. Not sure why companies are so carless with their brands, $650 today at the cost of several thousand over the lifetime of the customer?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DBAL,

      Thank you for taking the time to provide feedback on your DU6950 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      Please try adjusting the below image settings to improve your picture.

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time with no issues love it best TV I ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Derick tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv nice picture great quality i would recommend for someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer first..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this was a great sellaction best buy staff is truly caring and understanding of customers needs...we sincerely appreciate and thank you for your service...w. Gordon And family.

    I would recommend this to a friend