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Customer Ratings & Reviews

$1,249.98

Customer reviews

Rating 4.7 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 930 reviews
  • Rated 5 out of 5 stars

    Samsung Tv durability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pleasure to have this product in my bedroom, I have 6 tv's and all of them same brand (Samsung) always good quality and I know last lot of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ‘!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process of buying the TV at best buy was exceptional!! I bought it online and the app is very user friendly. The delivery date was respected and the delivery team was super nice. I will definetly buy again from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Amazing Geek Squad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this TV the clarity is so intense. I will always go with a Samsung this is my second one nothing wrong with the first one just decided to go bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geys the job done for television, i dont watch much tv but when i do this television definitely brinbgs good quality at a great reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product we like it. for a house is a good product. Price is good. Looks good so far enjoying thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture/ Great price !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at a great price it went on sale a couple of days after I bought it so I contacted Best Buy and they gave me a refund excellent customer service !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv looks good I had to go with this one because it had the smallest legs the other ones wouldn’t fit on my tv stand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture just need to be a little bit brighter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They could’ve given a better if not the same deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was great but the warranty was not worth it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Diggy,

      Thank you for your feedback. We back the DU7200 Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN85DU7200FXZA.

      If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and delivery. I really appreciate the fact the Best buy team at the Joliet location was fantastic and very helpful with all of my questions and help too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 85 inch Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality yessssssssssssssssssssssssssssssssssss

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't argue about the Memorial Day sale price and it works great with the viewing distance and where we have it hung. Only complaint is that AirPlay and casting isn't cooperating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -big -good price -easy to setup apps and account Cons -audio is glitchy -picture is glitchy at times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and delivery experience was excellent! It is rare to find companies that provide a window of time for their delivery and then actually are successful in meeting the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customers Service first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks bestbuy, this tv has been great. The auburn outlet customer service is always people friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a sansung 70 in tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very professional i got an 80 inch tv but we didn't like it we change our mine got different tv the employees where very good with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it’s so big and perfect for my living room. Haven’t had any issues and really enjoy the Home Screen design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV looks good I’m glad I chose this Samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my 85-inch Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a new experience, I'm still learning new features. Very good sound quality, clarity, in short, a very good product, a good purchase.

    I would recommend this to a friend