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Customer Ratings & Reviews

$1,249.98

Customer reviews

Rating 4.7 out of 5 stars with 930 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 930 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung products. And best buy is the best place to buy appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service! Delivery was amazing a lot of help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my 8th Samsung tv. I love everything about their products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an above average TV. Good picture quality.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichaelS,

      Thank you for purchasing the Samsung DU7200 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!! Everyone super nice very fast and efficient services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big tv and was much needed in my living room wooo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The helpful team members helped get the correct tv and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so much i love this product and your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv instillation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brother that did my installation is awesome grate guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. James Taylor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good, I wish the cost for set-up wasn't so expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as sharp as i would have like, but for the price is not bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 85 inch television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the pictureis great easy to move around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    85"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new tv. It does have some glitches tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV good customer service. Would recommend again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely could use more HDMI ports and an AVI port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title goes here

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since the min is 50 characters then im i am done !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average TV - Needs Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV have some issue - Sound Bar is keep disconnecting using arc If you using Apple TV or fire stick it’s take time load thing as pictures are matching frame

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FZRM,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Fine, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine picture. SO SO sound. No optical out for headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv came damaged with scratches on trim, when I reached out to let your team know they said it had not been delivered yet but it had in fact been delivered

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SummerL,

      I'm sorry your DU7200 TV arrived with scratches on the trim and that you are experiencing issues with Walmart Customer Service. I recommend getting in touch with your local Walmart to best assist you.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this TV I did research to make sure it had an optical cable port. Once I got it, it had no such port. So, for now, I can't use my really nice surround sound. Last time I buy Samsung products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaryD,

      Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.

      The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.

      If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung