Customer Ratings & Reviews
- Model:
- UN85DU7200FXZA
- |
- SKU:
- 11915416
Customer reviews
Rating 4.7 out of 5 stars with 930 reviews
(930 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung products. And best buy is the best place to buy appliances
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Samsung 85 TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service! Delivery was amazing a lot of help
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes my 8th Samsung tv. I love everything about their products.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely an above average TV. Good picture quality.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Hi MichaelS,
Thank you for purchasing the Samsung DU7200 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service!! Everyone super nice very fast and efficient services
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big tv and was much needed in my living room wooo!
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Great help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The helpful team members helped get the correct tv and service
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Thank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks so much i love this product and your company
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Tv instillation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brother that did my installation is awesome grate guy.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Mr. James Taylor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was good, I wish the cost for set-up wasn't so expensive
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
TV review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as sharp as i would have like, but for the price is not bad.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Samsung 85 inch television.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the pictureis great easy to move around.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
85"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the new tv. It does have some glitches tho
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV good customer service. Would recommend again.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Not bad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely could use more HDMI ports and an AVI port.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 4 out of 5 stars
Title goes here
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.since the min is 50 characters then im i am done !
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendRated 3 out of 5 stars
Average TV - Needs Update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV have some issue - Sound Bar is keep disconnecting using arc If you using Apple TV or fire stick it’s take time load thing as pictures are matching frame
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FZRM,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 4 out of 5 stars
Fine, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine picture. SO SO sound. No optical out for headphones.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendRated 3 out of 5 stars
Reviews
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came damaged with scratches on trim, when I reached out to let your team know they said it had not been delivered yet but it had in fact been delivered
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
I would recommend this to a friendBrand response from Samsung
Posted .Hi SummerL,
I'm sorry your DU7200 TV arrived with scratches on the trim and that you are experiencing issues with Walmart Customer Service. I recommend getting in touch with your local Walmart to best assist you.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I bought this TV I did research to make sure it had an optical cable port. Once I got it, it had no such port. So, for now, I can't use my really nice surround sound. Last time I buy Samsung products.
This review is from Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MaryD,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
















