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Customer Ratings & Reviews

Your price for this item is $759.99
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Customer reviews

Rating 4.7 out of 5 stars with 913 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of setup, and large screen size, frequently praising the vibrant colors and value for the price. However, some users experienced issues with the remote control's responsiveness and size. A few also noted concerns about glare in brightly lit rooms and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 913 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85' tv Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the greatest deal on the 85' tv and there service was fast I was out in 15 minutes. What I like it give me two years without interest...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing tv for the price point and beautiful picture . Best Buy is the only place I spend my money on electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i have ever bought. Picture is great! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Scrolling issues on remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Unfortunately I must return due to the option of scrolling up on the remote gets stuck. But the works fine in the app. Can be louder for the speakers it has.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lizzy,

      Thank you for your feedback. If your remote is not functioning properly, I recommend a reset.

      To do so, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again.

      Next, Check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control.

      If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote.

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, great picture!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this television. Picture is clear and vibrant and the software is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, excellent picture, Easy to use, one of the best TV's I've owned in a while

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this smart tv has great sound and picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fits nicely in the living room. Its absolutely perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Quality, Design, & Overall Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a 85" TV that delivers on both performance and aesthetics, Samsung's offering is hard to beat. It's a testament to why Samsung continues to be a leader in the television industry.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85' Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the Samsung TV and the picture quality is awesome and size is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture for the size of the TV. Very light weight made it easy to mount despite the size as well. Very happy with the purchase feel like we got a bargain for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv wouldn’t want any other the quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 Inch Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear and vivid. Definitely recommend. We watched this TV for 2yrs prior to purchase and glad we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooove my tv. Super happy with it and the representative was amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing... good deals are good pictures quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice tv had everything I wanted, I need a new one because someone broke mine, wanting to get another just like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Hubby!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the clarity of the new TV. My husband is so happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 85” Crystal UHD 4k Tizen 2024 Model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the Samsung 85” Crystal UHD 4k Tizen 2024 Model for $799 and its a good deal for the price, but there is quite a bit of motion blur on HD Xfinity cable channels, but not as much on Netflix HD with HDR, it appears to me the that this TV does not upscale to 4K like the LG that i replaced. I tweaked the settings after watching numerous youtube videos and it’s better, but still not what I expected. The 5 year old LG that I replaced is standard 4k, not QLED or OLED, has better picture quality. Overall its good for the price, but i give it 3.5 to 4 stars due to the motion blur. My next one will be QLED or OLED. Please note that I do realize picture quality does decrease as screen size increases, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than you paid for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very responsive. When screen black not really a fan but wont take stars because of it. Very bright

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy thank you, the picture image is amazing, tv works ten times better than a roku

    I would recommend this to a friend