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Customer Ratings & Reviews

Your price for this item is $759.99
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Customer reviews

Rating 4.7 out of 5 stars with 913 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of setup, and large screen size, frequently praising the vibrant colors and value for the price. However, some users experienced issues with the remote control's responsiveness and size. A few also noted concerns about glare in brightly lit rooms and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 913 reviews
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Impressive TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Love the quality and great functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very happy with the picture and quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, very slow operating system. Good when paired with Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV great service I really like all guys come to you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it so it’s agood tv and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niiiiiice Picture, Ive always bought Samsung T.V's. Never disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv for football

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great sound. Perfect for our space!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    8 1/2 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price . Excellent picture quality for this price range Wish it had a few more features . Over im happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv and beautiful picture i recommend to all .

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture/Sound is alright. Sound gets lost pretty easily in the room. Wish I spent the extra money to upgrade to Q series or I still could. Remote also isnt very responsive/tv lags behind and have to point it in the perfect spot to make it work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Moto412,

      We appreciate your feedback on the sound and response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.

      • Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.

      • Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.

      Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must buy. Great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Picture wuality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    CRYSTAL CLEAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal UHD really is crystal clear. Big room needs a big TV. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, crisp picture, fast response to the internet. Would get another

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is decent (for the price) and setup was easy. The apps on the tv itself are a little strange as it starts on the Samsung home screen instead of direct to your cable provider but this might be a setting I haven't messed with yet. You will probably need a soundbar as the built in sound is super quiet, but if you are looking for a big picture without spending a lot, this one is decent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chimpy,

      Thank you for choosing the DU7200 TV and for your review. You can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features.

      When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on.

      If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV. You can turn this function on or off.

      If the volume is too low, you can adjust several volume features, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv, I do Airbnb and runs perfect, recommended

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good products but limited connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is very good except not working with MacBook Pro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this tv can’t say enough about it great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Perfect size for the space and great picture. Speakers are pretty good without soundbar. Much improved remote!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Can’t beat the price and quality. Very pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is a very good quality. Nice and clear. The sound needs a lot of improvement. I bought a sound bar and have Q Symphony. Great sound.

    I would recommend this to a friend