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Customer Ratings & Reviews

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$759.99
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Customer reviews

Rating 4.7 out of 5 stars with 934 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of setup, and large screen size, frequently praising the vibrant colors and value for the price. However, some users experienced issues with the remote control's responsiveness and size. A few also noted concerns about glare in brightly lit rooms and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 934 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for the price! First time owning a 85” Television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend to friends and family. It’s a great tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money. Its picture and sound quality is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal! I love it! And it came with a sound bar! I always look forward to the new football season starting...this year I'm excited to watch it on my new entertainment equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good image and sound.it is a good price for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, terrific picture. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the money somewhat easy to use glad i went with the 85 instead of the 75

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love how it has an interactive app through your phone and you can control it through a touchpad and mouse on your phone screen. The TV is perfect for keeping kids entertained tons of games and features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome t v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this t. V. It's very clear, sound is good.No problems

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the deep color. Quality of color was better than LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WATCHING LIKE YOUR IN A MOVIE THEATER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with our purchase.. We are a Samsung TV brand family..We love watching movies. That's why we purchased a bigger size for our living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it. Very crisp picture and I like the big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tv and the price itself is incredible, was easily setup and is still working

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture/Sound is alright. Sound gets lost pretty easily in the room. Wish I spent the extra money to upgrade to Q series or I still could. Remote also isnt very responsive/tv lags behind and have to point it in the perfect spot to make it work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Moto412,

      We appreciate your feedback on the sound and response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.

      • Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.

      • Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.

      Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied customer. TV looks great on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, love the colors and sound. Best gift for my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best decisions I made in 2025. I love this product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is awesome. Sound is decent even without a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Easy to install and picture is great. Was impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accomplished home theater vibe for a great price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this television! It gives the feel of having our own movie theater in our home!

    I would recommend this to a friend