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Customer Ratings & Reviews

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$759.99
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Customer reviews

Rating 4.7 out of 5 stars with 934 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of setup, and large screen size, frequently praising the vibrant colors and value for the price. However, some users experienced issues with the remote control's responsiveness and size. A few also noted concerns about glare in brightly lit rooms and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 934 reviews
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A brilliantly written show that hooks you instantly and keeps you wanting more

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv super clear and bright picture great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch tv mounted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs were really nice and professional. They provided the layout of where the tv could be mounted based off the size of the tv. They mounted the bracket, showed me it was leveled. They mounted the tv after. Connected everything and showed me how to use all major apps. Great experience.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    85 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv just wished I would have noticed that it doesn’t have a aux plug

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing, color, amazing, picture, amazing, love it over all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on tv for the price. It shows a good picture and the family really enjoy streaming shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I did . My grandkids love it. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product makes watching tv a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service! Helped my husband load and secure the TV after inspecting for damage (we had issues with a different retailer so he wanted to verify). Thanks Best Buy crew!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Great TV, Poor Remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and quality of the tv is great. The only problem that I have is a big one in my opinion, the remote control is extreemly finnecky. The remote requires holding my hand in the air at just the right angle to achieve connection. I would buy again if Samsung would make this right.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestBuyer,

      Thank you for your feedback. I recommend ensuring there is nothing blocking the line of sight from your remote control to the IR sensor located on the bottom of your TV below the Samsung Logo. If you continue to have issues, you may want to change out the batteries on your remote control.

      For optimum performance, please ensure you are running the latest Firmware. Go to Settings> Support> Software Update.

      I hope these tips help. If you have any questions, please don’t hesitate to reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You’ll also find LiveChat, manuals, software, and warranty details under the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with nice screen. Love to watch on my desired sized screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was completed and I’m enjoying my beautiful tv. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, TV and a great price was quick to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quick response time looks amazing super clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV priced Right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! The price is perfect and the quality is in line with what I needed for my family room. I use a sounds bar for the audio, so I don’t really use the internal speakers. I would recommend this tv to others for size and price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Value TV for a terrific prive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific TV. Using for an executive conference room as the room monitor for MS Teams meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No such thing as to big of tv. Picture is great, sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV, good picture, not so good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy to operate and really nice piture. The sound is not good tho but once you pair it with a soundbar it sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value, longevity is insane!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the price. I remember buying my 1080p 65 inch for $1,600 back in the day. This TV is a bargain at this price. Samsung dominates in quality. I've only ever owned their brand and none of them ever went bad. Even 15 years later!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture And good size Clear photo And very good sound

    I would recommend this to a friend