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Customer Ratings & Reviews

  • SAMSUNG 3 24 19 a I0 D Crystal UHD NC
  • SAMSUNG Crystal UHD
  • SAMSUNG 19 I 24 0 3 Crystal UHD
  • Alt View 13. Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • Alt View 14. Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) - Titan Gray.
  • The text on the image reads: "u8- + SVO.SA HOM HOMIE 1 SARC HDMI 2 HDMIK 1 LAN ANT B Images are simulated and for illustration purposes only."
  • The image features a large 85" DU7200 Crystal UHD 4K television set, which is displayed in a box. The television set has a remote controller with batteries included, and it also comes with a user manual and a power cable. The dimensions of the television without a stand are 74.9 x 42.9 x 2.4 inches, while the dimensions with a stand are 74.9 x 44.6 x 14.1 inches. The stand footprint is 0.7 x 9.9 x 14.1 inches, and the distance between the two ends of the stand is 55.7 inches. The television set is manufactured by Samsung.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • The largest text reads "4K Upscaling," which is related to the image's content. The following text is "Get a clear 4K picture even if your content wasn't filmed in 4K." This text is also related to the image's content, as it describes the 4K upscaling feature that enhances the picture quality of non-4K content.
  • The image features a man riding a dirt bike on a dirt track, with a blurry background. The focus of the image is on the rider and the motorcycle, which is captured in motion. The image is described as a "Motion Xcelerator" and is advertised as providing an "Experience clear motion and improved clarity."
  • The image features a cityscape with tall buildings and a bridge. The scene is captured at night, with the lights from the buildings and streetlights illuminating the area. The image is described as having a "Mega Contrast" effect applied to it, which automatically adjusts the brightness and contrast to enhance the overall visual quality of the image.
  • The image features a beautiful scene of a cliff overlooking the ocean, with a sunset in the background. The text on the image reads, "Take in an impressive spectrum of colors and fine details, even in dark scenes." This suggests that the image is promoting a high-definition display, such as an HDR television, which can provide an enhanced viewing experience by offering vibrant colors and sharp details, even in low-light conditions.
  • The image features a Samsung advertisement with a list of five reasons why their TVs are awesome. The reasons are presented in a visually appealing manner, with each reason displayed in a separate box. The boxes are arranged in a row, and they are labeled with the corresponding reason. The advertisement emphasizes the benefits of Samsung TVs, such as upscaling, endless content, connectivity, 4K, AI, and more. The image effectively showcases the advantages of choosing Samsung TVs and encourages potential customers to consider these features when making a purchase decision.
  • Q-Symphony Pair a Samsung TV with a Samsung Soundbar to unlock a new level of powerful audio.
  • Samsung Crystal UHD DU7200 Features Video video 1 minutes 03 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN85DU7200FXZA
SKU:
6575123
Highly rated by customers for:
Clearance
$759.99
Save $40
The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 934 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of setup, and large screen size, frequently praising the vibrant colors and value for the price. However, some users experienced issues with the remote control's responsiveness and size. A few also noted concerns about glare in brightly lit rooms and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 934 reviews

  • great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality tv the has everything I wanted due to Roku has decided to make their own brand and not like the one I purchased earlier this year not disappointed

    I would recommend this to a friend

  • Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear color easy use. Had to replace TV damaged after storm . ,Love this TV

    I would recommend this to a friend

  • Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been happy with the tv so far. Use it solely for projecting documents and spreadsheets on. will update if anything changes!

    I would recommend this to a friend

  • Samsung Tv durability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pleasure to have this product in my bedroom, I have 6 tv's and all of them same brand (Samsung) always good quality and I know last lot of years.

    I would recommend this to a friend

  • In Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this TV the clarity is so intense. I will always go with a Samsung this is my second one nothing wrong with the first one just decided to go bigger screen.

    I would recommend this to a friend

  • Samsung tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best big tv. I can mirror my phone and my tablet to it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture just need to be a little bit brighter

    I would recommend this to a friend

  • Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geys the job done for television, i dont watch much tv but when i do this television definitely brinbgs good quality at a great reasonable price

    I would recommend this to a friend

  • Great picture/ Great price !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at a great price it went on sale a couple of days after I bought it so I contacted Best Buy and they gave me a refund excellent customer service !!!

    I would recommend this to a friend

  • They could’ve given a better if not the same deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was great but the warranty was not worth it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Diggy,

      Thank you for your feedback. We back the DU7200 Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN85DU7200FXZA.

      If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.

      ~Samsung Advisor Samsung

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product we like it. for a house is a good product. Price is good. Looks good so far enjoying thank you

    I would recommend this to a friend

  • Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, recommend sound bar for music if using youtube

    I would recommend this to a friend

  • TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and delivery. I really appreciate the fact the Best buy team at the Joliet location was fantastic and very helpful with all of my questions and help too.

    I would recommend this to a friend

  • Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv looks good I had to go with this one because it had the smallest legs the other ones wouldn’t fit on my tv stand

    I would recommend this to a friend

  • Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and delivery experience was excellent! It is rare to find companies that provide a window of time for their delivery and then actually are successful in meeting the time.

    I would recommend this to a friend

  • Got a sansung 70 in tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service very professional i got an 80 inch tv but we didn't like it we change our mine got different tv the employees where very good with us

    I would recommend this to a friend

  • Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it’s so big and perfect for my living room. Haven’t had any issues and really enjoy the Home Screen design.

    I would recommend this to a friend

  • Good TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't argue about the Memorial Day sale price and it works great with the viewing distance and where we have it hung. Only complaint is that AirPlay and casting isn't cooperating.

    I would recommend this to a friend

  • Customers Service first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks bestbuy, this tv has been great. The auburn outlet customer service is always people friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Disappointed with Purchase and Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung 85” DU7200 TV, and while the picture is decent, there’s a little green dot that won’t go away. Returning it would be too much of a hassle because the customer service at this location was rude and unhelpful. On top of that, I chose curbside pickup for convenience, yet I still had to go inside the store to get my order. To make matters worse, I had to assist the associate in loading the TV into my vehicle. If I’m paying this much for a product, I expect better service. Not a great experience overall. Would not recommend this store for big purchases.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MikeyB,

      We appreciate your feedback regarding the screen abnormalities you’re seeing on your DU7200 TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.

      If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

Page 35, Showing 681-700 of 934 reviews
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