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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 934 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of setup, and large screen size, frequently praising the vibrant colors and value for the price. However, some users experienced issues with the remote control's responsiveness and size. A few also noted concerns about glare in brightly lit rooms and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 934 reviews
  • Rated 5 out of 5 stars

    my 85-inch Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a new experience, I'm still learning new features. Very good sound quality, clarity, in short, a very good product, a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    average tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -big -good price -easy to setup apps and account Cons -audio is glitchy -picture is glitchy at times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV 85 inch Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality yessssssssssssssssssssssssssssssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 85” Class DU7200 Series Crystal UHD 4K S

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. We are still trying to get used to how big it is. So far we are very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture easy to set up no optical input for sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Its like having a whole theater in your living room. Great for movie nights, and sports. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. It’s in my bedroom and it looks like I have a theater in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality TV, couldn’t have made a better choice..The price was amazing, the pick up was seamless, the installation spot on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, awesome awesome. Once I got my TV delivered and hung on my wall, the TV has been awesome. Customer service was fantastic. Thank you so much Dr. B.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Called Shotgun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for our situation. A room that was rarely used for anything is now the source of contention in the household. (in a good way)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV looks good I’m glad I chose this Samsung tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great value 85”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money! Don’t expect big features; but when it comes to image quality it is all there! Very happy with this tv!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AlejandroC,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Dont buy it if you have have modern console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of lame tv, good size bur old tech, ir doesnt support hdmi 2.1 and thats very sad and disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DiegoM,

      Thank you for your review. The DU7200 has 3 HDMI ports that each support HDR10+ and Auto Low Latency Mode (ALLM/Auto Game Mode). The “HDMI In 2” port further supports eARC.
      However, if you are looking to game at 4K@120fps (FRL), it begins with our 85” DU8000 Series and above.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung never disappoints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Samsung products! And this one does not disappoint. I got this for husband for Christmas. I can’t keep him out of the bonus room now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv and the price was right, the employee and manager were very helpful since the original tv I wanted was not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very good excellent tv Samsung crystal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Amazon app keeps needing reinstall but the Samsung setup makes it really easy to do so all in all, we really like our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for price! Also very light for the size. Was able to easily help husband put up on mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy consumer here, TV looks amazing. Best Buy delivered it and everything. Plus mounting it on the wall for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pic and size for the price. as with most televisions. sound get a sound bar

    I would recommend this to a friend