Customer Ratings & Reviews
- Model:
- UN85DU7200FXZA
- |
- SKU:
- 6575123
Customer reviews
Rating 4.7 out of 5 stars with 891 reviews
(891 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of setup, and large screen size, frequently praising the vibrant colors and value for the price. However, some users experienced issues with the remote control's responsiveness and size. A few also noted concerns about glare in brightly lit rooms and limited connectivity options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv haven’t had a issue with it and it’s been months now
I would recommend this to a friendRated 5 out of 5 stars
tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to cancel order didn't measure area till we got home
I would recommend this to a friendRated 4 out of 5 stars
Good TV FOR THE PRICE.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but the sound isn’t the best. I Hooked up to my surround sound & it’s much better quality sound.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely an above average TV. Good picture quality.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MichaelS,
Thank you for purchasing the Samsung DU7200 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast HDR, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Rated 5 out of 5 stars
samsUNG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE LOVE THE SAMSUNG DU7200, ITS ONE OF OUR FAVS TO PURCHASE!
I would recommend this to a friendRated 5 out of 5 stars
Samsung 85 TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service! Delivery was amazing a lot of help
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was recommended by one of the techs and Love it and happy to have it
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big tv and was much needed in my living room wooo!
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung products. And best buy is the best place to buy appliances
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes my 8th Samsung tv. I love everything about their products.
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description matched thr purchase. It is a wonderful product
I would recommend this to a friendRated 5 out of 5 stars
Great help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The helpful team members helped get the correct tv and service
I would recommend this to a friendRated 5 out of 5 stars
Thank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks so much i love this product and your company
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service!! Everyone super nice very fast and efficient services
I would recommend this to a friendRated 5 out of 5 stars
Tv instillation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brother that did my installation is awesome grate guy.
I would recommend this to a friendRated 4 out of 5 stars
Mr. James Taylor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was good, I wish the cost for set-up wasn't so expensive
I would recommend this to a friendRated 4 out of 5 stars
85"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the new tv. It does have some glitches tho
I would recommend this to a friendRated 4 out of 5 stars
TV review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as sharp as i would have like, but for the price is not bad.
I would recommend this to a friendRated 3 out of 5 stars
Average TV - Needs Update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV have some issue - Sound Bar is keep disconnecting using arc If you using Apple TV or fire stick it’s take time load thing as pictures are matching frame
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FZRM,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 4 out of 5 stars
Not bad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely could use more HDMI ports and an AVI port.
I would recommend this to a friend
















