Customer Ratings & Reviews
- Model:
- UN85DU7200FXZA
- |
- SKU:
- 6575123
Customer reviews
Rating 4.7 out of 5 stars with 891 reviews
(891 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) highly for its excellent picture quality, ease of setup, and large screen size, frequently praising the vibrant colors and value for the price. However, some users experienced issues with the remote control's responsiveness and size. A few also noted concerns about glare in brightly lit rooms and limited connectivity options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its all that I expected from samsung. High guality. VERY VERY nice picture and sound. I would recommend tv to anyone looking to buy. Cant beat the price. I love my movie nights with the family
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85 inch tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. We are very pleased with the picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
85" Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with our system and fills up our wall very nicely.
I would recommend this to a friend Rated 5 out of 5 stars
Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent brand and we are satisfied with its service.
I would recommend this to a friendRated 5 out of 5 stars
85 in Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!! Very nice for the price! Legs adjust to having them in the center or out farther depending on tv stand size.
I would recommend this to a friendRated 5 out of 5 stars
ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not well attended to on the day of purchase but the product is good
I would recommend this to a friendRated 5 out of 5 stars
My tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best , I love my new tv may family is super happy with it
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the sales that best buy have to offer. I haven’t been disappointed yet!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
85 in Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing graphics amazing price highly recommend!!!
I would recommend this to a friendRated 1 out of 5 stars
System problem, service challenge, order cancel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a variety of products in single order, to restore my household post disaster. 6 of 7 products were delivered to the correct address, the address i chose. For some reason, the 7th product was attributed to mu billing address. After several calls, the delivery of an 85 inch tv could not be assigned to the correct delivery address, stock could not be sent to the store nearest me and the order was cancelled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JeanetteWayne,
I'm very sorry to hear about your delivery experience and that your TV was not delivered. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 1 out of 5 stars
Prices vary
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item ia great, the place where youre looking to buy it (best buy) sucks. Might as well buy it from samsung itself, you can even trade in stuff with them to lower the cost. You can thank me later
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We are sorry to hear that you were not satisfied with your experience at Best Buy. Please know you are leaving a review for the Samsung DU7200 TV, not the store. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
















